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(Maternity cover - 12 months from January 2026)
What We’re Looking For
* A passion to deliver a high standard of customer service.
* An organised individual who can deal with many tasks and the curve balls that come.
* Excellent telephone, written and face-to-face communicational skills
* The ability to use systems with confidence and to organise and prioritise work.
* The ability to multitask.
* A team player.
* Main dealer experience essential, VAG experience an advantage.
Key Responsibilities
* Establish rapport with and provide outstanding care to the customer
* Book in customer vehicles for servicing and repairs, with the objective of maximising labour and parts sales and workshop efficiency
* Arrange alternative transport for the customer (courtesy vehicles where possible) and liaise with drivers regarding pick-up and delivery of customer vehicles
* Advising Customers of required essential work
* Objection handling
* Manage and follow up all work in progress on customer vehicles; liaise regularly with the customer and Workshop Controller (and Technicians as required) to meet pre-arranged time frames.
* Ensure the customer understands the service charges what work will be or has been carried out involve technical advisers to answer queries where necessary
What We Can Offer
* Representing a very well respected Manufacturer of Commercial Vehicles
* Joining a high performing team of dedicated individual’s within a fantastic local company
* Very good earning potential - uncapped bonus
* A people focused environment with a good balance of people and task.
Seniority level
* Entry level
Employment type
* Full-time
Job function
* Other
Industries
* Motor Vehicle Manufacturing
Referrals increase your chances of interviewing at Brian Currie (Milton Keynes) Ltd by 2x
Milton Keynes, England, United Kingdom
Milton Keynes, England, United Kingdom
Milton Keynes, England, United Kingdom
Milton Keynes, England, United Kingdom
Milton Keynes, England, United Kingdom
Milton Keynes, England, United Kingdom
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