We are recruiting for a Part Time Credit Controller/Accounts Assistant to ensure the company's financial records are accurate. To provide assistance in the department wherever needed as directed by the Manager.
key responsibilities/tasks
* To manage accounts that have been put on stop daily.
* Send copy invoices when required.
* Checking customer’s credit allowance, based on business standards
* Make sure all information on the Customer’s Account is up to date.
* Negotiate payment plans and set up terms and conditions, with Director’s approval.
* Ensuring customers pay on time by maintaining accurate records and reports
* To deal with refunds
* Monitor daily emails & answer any queries
Qualifications and Education Requirements
* Minimum GCSE’s English and Maths (or equivalent)
* High School Education or equivalent attained outside of the UK
essential skills
* Good/ confident command of the English language.
* Excellent customer service with exceptional verbal communication with persistence and determination
* Patience and the ability to remain calm in stressful situations
* Analytical skills and thorough diligence
* The ability to listen and negotiate with customers
* Ability to work independently whilst maintaining good communication with the rest of the team.
desired skills
* The ability to use your own initiative and have good use of common sense.
* Someone keen to share ideas to help the department run more smoothly and/ or improve moving forward.
Working hours: 12 - 16 hours per week (flexible between 8am to 5.30pm) -3-4hrs daily, Mon-Thur
Salary: £30k Pro Rata
Location: Nearest station: Stonebridge Park