HDU Ambulance Care Assistant (Blue Light Driver)
Join EMED Group as an Ambulance Care Assistant (Blue Light Driver) based in Stoke on Trent.
A FREC3 (First Response Emergency Care Level 3) and Blue Light Driving qualification (e.g. CERAD) are required for this position. Please only apply if you have these qualifications. A C1 driving licence would be advantageous but not essential.
This role is full‑time and permanent, 4 on, 4 off (40.4 hours per week). Working hours rotate 0700‑1900, 1000‑2200 and 1900‑0700.
Your main responsibility will be transporting elderly, sick and vulnerable service users to and from their medical appointments and between healthcare facilities. This can be carried out as two‑person crews or alone, so it is vital to hold a full UK driving licence and to have a good degree of physical fitness.
* Assisting in the transportation of ‘end of life’ service users, ensuring a high level of empathy at all times
* Building rapport by effectively communicating with patients and their relatives/friends
* Responsible for lifting, securing and helping service users in and out of the Ambulance
* Assist with the handing over of patients to appropriate staff on arrival at treatment centres/hospital’s or to family/friends at their homes
* Transfer patients from beds to stretchers, chairs to chairs or similar both in and out of hospital and medical/commercial flights
* Assisting service users with challenging behaviour and/or mental health illnesses
* Ensuring that the ambulance is kept safe, clean and tidy
To be considered as an ACA you will need to be:
* FREC3 qualified
* Blue Light Driving qualified (e.g. CERAD)
* C1 Driving Qualification
* Committed to patient care
* An effective communicator and experience of communicating with others in what can often be emotional circumstances
* To be a calm, considerate, careful driver, with no more than six penalty points on your licence
* To have a natural flair for team working and collaboration
* Be physically fit for patient handling and moving
* Pass an Enhanced DBS check (company funded)
* Familiar with the local and surrounding area
What benefits can you expect?
* £12.60 per hour
* Set working hours – 4 on, 4 off (days and nights)
* Life Assurance – £5,000 protection for colleagues and families
* 24/7 online/telephone GP Consultation and access to prescriptions
* 2nd opinion medical support following diagnosis or where a colleague is on a treatment pathway
* Cash‑plan benefits – dental, optical, chiropody and more
* Unlimited mental health consultations
* Unlimited physiotherapy consultations
* Access to legal advice on domestic issues, wills and probate, and personal injury
* Financial guidance on retirement planning, tax savings and state benefits
* Long Service Recognition Scheme – annual leave increase after five years
* Values‑based Internal Recognition Scheme with financial reward and annual recognition event
* Refer a Friend recruitment incentive scheme with financial rewards
* The EMED foundation – support to colleagues and local communities
* Paid holiday entitlement
* Pension Scheme
* Blue Light Card
* Uniform provided
* EAP (Employee Assistance Programme) for health and wellbeing support
* u (internal campaign in Autumn/Winter)
About Us
The exciting merger of ERS Medical and E‑Zec Medical has enabled us to rebrand. EMED Group is the largest Patient Transport and Care Partner to the NHS with circa 4,000 colleagues across 60 depots. Our ambition is to continue developing patient care transport services that improve the health and wellbeing of people across our local communities by providing transport that supports patient care, community support, secure mental health and medical courier services.
EMED Group are committed to providing services for our patients, service users, clients, and community and are supported by employees from a diverse background. To do this effectively we promote equality, diversity and inclusion and treat all of our employees, patients, service users and clients with dignity and respect. We are committed to encouraging equality, diversity and inclusion among our workforce, eliminating unlawful discrimination and striving to be truly representative of all sections of society and our clients, and for each employee to feel respected, valued and able to give their best. We are committed to providing equal opportunities and endeavour to provide an inclusive and safe working culture for all.
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