Graduate Hotels is seeking a Breakfast Manager to join The Randolph Hotel and its brilliant team of hospitality enthusiasts!
The landmark 151-bedroom Randolph Hotel in Oxford is part of the Graduate Hotels collection. The boutique hotel takes inspiration from the prestigious Oxford University, with nods to college architecture and crests, as well as "Alice's Adventures in Wonderland," created by alumnus Lewis Carroll.
THE ROLE
As the Breakfast Manager, you will be responsible for delivering high-calibre service that exceed guest expectations while maintaining operational excellence. You will lead by example, upholding our core values.
JOB DUTIES AND RESPONSIBILITIES
* HOSPITALITY IS AT OUR CORE: Deliver personalised, guest-focused service that creates memorable and welcoming experiences.
* WE DO THE RIGHT THING: Uphold ethical practices by ensuring all operations comply with health, safety, and regulatory standards.
* WE PURSUE EXCELLENCE: Oversee the Breakfast Operation and execution with a meticulous focus on quality, from innovative menu creation to seamless service delivery.
* WE ARE ALL ENTREPRENEURS: Foster a culture of innovation by identifying new concepts and revenue opportunities that set us apart in the market.
WHAT WE ARE LOOKING FOR FROM YOU
* Proven experience in guest service delivery management, preferably within the hospitality industry.
* Demonstrated leadership skills with a track record of developing and motivating high-performing teams.
* In-depth knowledge of culinary trends, and operational best practices.
* Strong organisational, communication, and problem-solving abilities.
* A proactive, innovative mindset with a passion for delivering excellence in guest experiences.
* Commitment to ethical practices and sustainability in all aspects.
THE PERKS
1. Access to the world-famous Go Hilton staff discount platform.
2. A supportive, people-focussed culture.
3. Delicious complimentary meals whilst you are at work and discounts across partner restaurants in your free time.
4. Wellbeing initiatives such as access to Hapi, our benefits platform and cycle to work scheme.
5. Employee appreciation initiatives, Summer Christmas parties, refer a friend scheme.
ABOUT GRADUATE HOTELS
Graduate Hotels is a unique collection of handcrafted hotels in the most dynamic university towns around the globe, including Graduate Cambridge and The Randolph Hotel in Oxford. We give life to physical spaces through thoughtful design and strong community ties. Graduate Hotels provides students, locals, and visitors alike a place to reflect and celebrate the unique energy of each Graduate community. As a Graduate Hotels Team Member, you are the one shaping guest experiences. You like to wear multiple hats and consider yourself a local expert, storyteller, team player and creative thinker. Visit us at www.GraduateHotels.com. We are committed to recruitment practices that do not discriminate against any job applicant because of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership and pregnancy and maternity.
RIGHT TO WORK
In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom.