Salary: £50,000 - 55,000 per year Requirements: Strong hands-on experience with Palo Alto Networks technologies Current Palo Alto certification (NGFW or SSE) Solid networking fundamentals (routing, switching, firewalls) Experience in a managed services or enterprise environment Strong troubleshooting and analytical skills Comfortable communicating with customers and stakeholders Experience with Prisma Access / SASE (desirable) Exposure to SD-WAN or cloud security architectures (desirable) Experience with monitoring tools (e.g. SNMP-based platforms) (desirable) ITIL environment experience (desirable) SC Clearance (desirable) Responsibilities: Providing 2nd and 3rd line support across network and security environments Managing and supporting Palo Alto firewalls, Prisma/SASE solutions, and security platforms Monitoring customer environments and proactively identifying issues Handling incidents, changes, and service requests within SLA Performing upgrades, patching, and configuration changes Supporting onboarding of new customers and maintaining documentation Collaborating with internal teams and vendors on complex issues Mentoring junior engineers and contributing to team knowledge Gradually getting involved in projects, deployments, and broader technical initiatives Technologies: Cloud Support ITIL Network Prisma Security More: We are a growing, people-first managed services organization that invests heavily in our security capabilities. We are seeking a technically strong Network & Security Engineer with a passion for Palo Alto technologies to join our high-performing engineering team. This role is hybrid, with flexibility in remote working. We offer clear progression pathways, funded certifications, and structured training plans in a collaborative culture where our team genuinely supports each other. last updated 18 week of 2026