Founded in 1999 and headquartered in Liverpool, United Kingdom, Ultracell is a globally recognised battery manufacturer. We export to over 100 countries and specialise in a wide range of battery technologies, including lithium, lead-acid, OpzS, OpzV, lead carbon, and gel batteries. Our commitment to innovation and quality has positioned us as a leader in the energy storage industry.
Role Overview:
We are seeking a proactive Account Manager with fluent Spanish (Portuguese or other European languages also welcome) to join our growing international team. This role is focused on managing day-to-day client accounts, providing outstanding customer service, and ensuring smooth communication between clients and our internal departments.
Key Responsibilities:
* Manage and maintain existing client accounts, ensuring all requests and queries are handled efficiently.
* Communicate with Spanish-speaking clients (and wider international accounts) via email, phone, and video calls.
* Provide excellent customer service, resolving issues quickly and professionally.
* Monitor order progress, logistics, and deliveries, keeping clients fully informed.
* Prepare reports and updates for clients and senior management.
* Work collaboratively with sales, logistics, and technical teams to ensure high customer satisfaction.
* Identify upselling and cross-selling opportunities within existing accounts.
Requirements:
* Fluent Spanish (written and spoken). Additional languages such as Portuguese, Italian, or French are a plus.
* Strong written and spoken English for internal communication.
* Experience in account management, customer service, or sales support is a plus.
* Excellent organisational skills with attention to detail.
* Strong interpersonal and problem-solving abilities.
* Proficiency in Microsoft Office Suite.
* Must be comfortable meeting clients and appearing in promotional videos and content.
What We Offer:
* Competitive salary starting at £26,000.
* Opportunities for growth and career progression.
* Modern, international working environment.
* The chance to be part of a global industry leader.
Location: Liverpool HQ (on-site).
How to Apply:
If you are a motivated sales professional with a passion for a sustainable future and meet the above requirements, we would love to hear from you. Please submit your application detailing your experience and language proficiencies.
Ultracell is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Please Note - This position is based on site in our Global HQ in Liverpool, UK.
Join Ultracell and be part of a team that is powering the future of energy storage
Job Type: Full-time
Pay: From £26,000.00 per year
Language:
* French (preferred)
* Portuguese (preferred)
* German (preferred)
* Russian (preferred)
* Ukrainian (preferred)
* Polish (preferred)
* Spanish (preferred)
* Italian (preferred)
Work Location: In person