Overview
Join to apply for the Department Supervisor role at Halfords in Wellingborough, England, United Kingdom.
Base pay range: £13.01 per hour.
Responsibilities
* Manage the day-to-day running of a department, supervising and coaching others to deliver market-leading standards to customers.
* Support the store management team to enable the best service delivery to customers.
* Deliver a high standard of customer service and maintain an infectious enthusiasm for Halfords products and services.
* Share some key holder responsibility and follow in-store security and stock loss procedures.
* Engage in training and development to support career progression within Retail or elsewhere in the Group.
To be successful in this role you'll need
* Experience of supervising or leading a small team
* Experience of delivering great customer service, ideally in a retail or services environment
* Experience of delivering on-the-job training or coaching to others
* Experience of working to tight deadlines
* A track record of achieving exceptional results against sales targets
* Ideally some technical knowledge in motoring or cycling (not essential as technical training is provided); a commitment to your own development is essential
Benefits
* Store discount, with 25% off most products across Halfords and Tredz
* Employee discount, with up to 50% off garage bills at Halfords Autocentre
* Discount on Halfords Breakdown Cover, with bike cover as standard for all annual policies
* Discounts on groceries, holidays, insurance, days out, restaurants and more
* Employee wellness programme offering free, independent, confidential support and counselling 24/7
* Fantastic Trade Price Bike Scheme – buy one bike per year from a range of bikes at reduced prices
* Life Assurance
* Uniform
* Option to join Sharesave scheme: save to purchase shares at a 20% discount
* Cycle to Work scheme
* Wagestream – access up to 30% of your pay as you earn it
* Health Cash Plan – cash back towards healthcare costs
We’re in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest vehicle service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move.
Not sure you meet all the criteria? We encourage you to apply anyway. At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and welcome applications from all backgrounds and embrace diversity within our one Halfords Family.
Seniority level
* Mid-Senior level
Employment type
* Full-time
Job function
* Management and Manufacturing
Industry
* Retail
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