Job Title: Senior Model N Business Systems Consultant
Location: UK, Europe or India
Job Type: Contract (Remote)
Department: Professional Services / Business Technology
Start date: ASAP
About the Role: We are looking for an experienced and highly technical Senior Model N Business Systems Consultant to join our team. This individual will be responsible for the end-to-end implementation, configuration, and operational support of our Model N solutions (including Revenue Cloud, Deal Management, Rebates, and Government Pricing). The ideal candidate possesses a unique blend of deep technical expertise in the Model N platform, a strong understanding of revenue management business processes, and a passion for delivering robust, scalable systems.
Key Responsibilities
Systems Implementation & Project Leadership:
* Lead and participate in all phases of the Model N implementation lifecycle: discovery, design, configuration, testing, deployment, and post-go-live support.
* Collaborate with business stakeholders (Finance, Sales, Channel) to gather and analyze business requirements, translating them into effective Model N solutions.
* Design and configure key Model N modules, including but not limited to Contract Lifecycle Management, Rebates & Fees, Government Pricing (Medicaid, Tricare), and Price Setting.
* Develop and execute comprehensive test plans (Unit, SIT, UAT) to ensure the solution meets business needs and is free of critical defects.
* Manage data migration strategies, including data mapping, cleansing, and validation from legacy systems into Model N.
* Create and maintain detailed technical documentation, including functional/technical design specifications (FDD/TDD), configuration workbooks, and test scripts.
Operations & Ongoing Support:
* Serve as a Tier 2/3 subject matter expert (SME) for the Model N platform, providing advanced technical support and troubleshooting for complex production issues.
* Proactively monitor system health, performance, and data integrity, identifying and resolving issues before they impact business operations.
* Manage and execute periodic processes, such as Government Pricing (GP) calculations and submissions, rebate accruals, and quarter-end close activities.
* Design and implement system enhancements, customizations, and integrations with other enterprise systems (e.g., Salesforce, SAP, Oracle).
* Develop and maintain system reports and dashboards to provide business intelligence to stakeholders.
General & Strategic:
* Stay current with the latest Model N product releases, features, and best practices.
* Mentor junior team members and business users on Model N functionality and processes.
* Identify opportunities for process improvement and automation within the revenue management lifecycle.
* Collaborate with external implementation partners and vendors as needed.
Education
* Bachelor’s degree in Computer Science, Information Systems, Finance, or a related field. Equivalent practical experience will be considered.
Required Qualifications & Skills
* Experience: 5+ years of hands-on experience in implementing, configuring, and supporting Model N solutions, specifically within Revenue Cloud.
* Model N Certification(s)
* Experience with Government Pricing reporting (Medicaid Drug Rebate Program, Tricare) is a significant plus.
* Experience with other CPQ (Configure, Price, Quote) or CRM (e.g., Salesforce) platforms.
* Knowledge of scripting languages (e.g., Python, JavaScript) for automation.
* Experience with business intelligence tools (Tableau, Power BI) for reporting
Technical Proficiency:
* Deep functional and technical knowledge of key Model N modules (e.g., Deal Management, Rebates & Fees, Government Pricing).
* Strong understanding of Model N data model, workflows, and security (roles & profiles).
* Experience with Model N integrations (Flex) and APIs.
* Proficiency in SQL for data analysis, validation, and troubleshooting.
* Industry Knowledge: Solid understanding of revenue management business processes in the Life Sciences or High-Tech manufacturing industries.
* Implementation Methodology: Proven experience with full software development life cycle (SDLC) and Agile/Scrum methodologies.
* Problem-Solving: Excellent analytical and problem-solving skills with the ability to resolve complex technical and functional issues.
* Communication: Outstanding verbal and written communication skills, with the ability to effectively interact with both technical teams and business stakeholders.
What We Offer
* The opportunity to work on a high-visibility, strategic project critical to the company's success.
* A collaborative and innovative work environment.
* Opportunities for professional growth and development.