Credit Controller
Overview An excellent opportunity for a Credit Controller to join a busy, project-led finance team. You'll play a key role in managing customer accounts, chasing outstanding payments, and ensuring smooth cashflow across the business.
Working closely with project, commercial, and finance colleagues, you'll help resolve billing issues, maintain accurate records, and build strong relationships with customers. This is a hands-on role within a collaborative environment, suited to someone confident managing end-to-end credit control.
Key Responsibilities
* Manage customer accounts, ensuring all invoices are raised correctly and collected on time.
* Proactively chase overdue payments via phone, email, and written communication.
* Liaise with project teams, commercial staff, and clients to resolve invoice queries or disputes.
* Monitor aged debt, prepare debtor reports, and escalate problem accounts as needed.
* Set up new customer accounts and maintain accurate records in the ERP system.
* Support the wider finance team with month-end reconciliations and cashflow forecasting.
Skills & Experience
* Previous experience in a Credit Control role, ideally within a construction, infrastructure, or project-based environment.
* Strong communication and negotiation skills.
* High attention to detail and ability to manage multiple accounts simultaneously.
* Familiarity with construction billing processes (applications, retentions, staged payments).
* ERP system experience (NetSuite preferred) and solid Excel skills.