Credit Controller Department: Finance Reports to: UK Financial Controller Work environment: hybrid (minimum 3 days per week in either Crowborough, East Sussex, or Canning Town, London) Role Summary This position is responsible for the Credit Control function, covering various company entities, including the UK, Germany, Poland and Spain. Whilst the day-to-day duties of this role vary, your main responsibilities would be to manage and ensure an accurate and efficient credit control service is delivered and to build and maintain strong relationships with clients and stakeholders for the smooth running of the department. Key Responsibilities Lead Credit Controller for the businesses, covering the UK, Germany, Poland and Spain (and other markets when required). Managing the full ledger and the aged reports, in multiple currencies. Main duties include: · Taking a proactive role in chasing payment from clients by phone and email to ensure clients pay in a timely manner per the T&Cs of the agreement · Proactive query resolution for a quick turnaround · Sending statements to clients and reconciling customer accounts · Assisting with the management of client portals, ensuring processes are followed to obtain approval of invoices and ensure payments ar...