Delta Wellbeing Response Advisor (Casual)
We adopt an 'anonymous recruitment' approach to shortlisting. Recruiting managers will not have access to personal information, including your name and contact details, until a shortlisting decision has been made.
We are committed to recruiting, retaining, and developing a workforce that reflects the communities we serve. Sharing your equality monitoring data allows us to assess the impact our recruitment and employment policies and practices have and gives us the opportunity to improve them where possible. Equality monitoring information is not accessible by recruiting managers at any stage.
About the vacancy
Vacancy ID:
2879
Organisation:
Delta Wellbeing
Number of vacancies:
4
Contract type:
Casual
Location:
Carmarthenshire
Grade:
Grade F
Hourly Rate :
£14.82
Contract Hours
0
Come and join our team
Do you thrive in dynamic, fast-paced environments where every day brings new challenges and opportunities to help others? If so, we want to hear from you.
We are looking for caring, flexible and motivated team players to join our community response team and make a difference to people's lives in their hour of need.
Delta Wellbeing is an award-winning local authority trading company and a centre of excellence for technology enabled care (TEC) using innovative technology to provide a range of solutions in the health and social care sector to support older and vulnerable people to live more independently. The company has grown significantly since it was established in 2018 and provides 24/7 bilingual call monitoring and other services including telecare and telehealth alarm monitoring, TEC installation, community welfare response, lone working monitoring and out-of-hours emergency support to local authorities, health boards, housing associations, educational settings, private companies and residents.
As a key member of our team, you'll be at the forefront of providing vital support and assistance to individuals in our community as part of an exciting model of pro-active Technology Enabled Care (TEC) services. We are a regulated service with Care Inspectorate Wales, which enables us to provide person-centred wrap-around support for our users.
We're dedicated to delivering high-quality support, ensuring that every person receives the care and respect they deserve. You will respond to emergency calls and provide an appropriate and effective service to individuals in their own home, promoting independence, dignity and support. This service aims to avoid unplanned hospital admission for people who could safely be maintained and supported at home, as well as enabling people to return home from hospital as quickly as possible.
Candidates will have a passion for helping others, with the ability to communicate effectively with a range of people, make prompt decisions and the composure to handle complex situations with empathy, tact and discretion.
A full UK driving license is essential along with an NVQ Level 2 in Health and Social Care or a willingness to work towards, and the flexibility to work shifts. You will have a good understanding of computers with proficient typing skills.
Medical experience is not required; however some practical experience in the care sector is desirable, along with an awareness of the issues associated with working with older or vulnerable people and knowledge about social care, and/or other services provided by the local authority.
Registration with Social Care Wales is desirable but not essential as full support will be given to achieve this.
You will receive a comprehensive induction training programme and on-going training to support your development.
The Rewards
We offer an excellent benefits package including:
* Competitive salary
* Automatic enrolment into the Local Government Pension Scheme
* Generous annual leave entitlement with the option of purchasing addition annual leave
* Access to staff health and wellbeing support
* Personal development and career progression
* Staff discount schemes and other benefits e.g., cycle-to-work scheme
* Flexible working and family friendly policies
It is an offence for someone to apply or volunteer for work for which they have been barred via the DBS barred lists.
Join a dedicated team making a meaningful impact every day. For further information or an informal discussion, please contact Natalie Hart or Okan Wilson on or by emailing
Job Description:
– 195KB Opens in a new window
Expected date of interview:
9 March 2026
DBS level:
An Enhanced with Barred List Disclosure and Barring Service (DBS) check will be requested for this job. It is an offence to apply for the role if the applicant is barred from engaging in regulated activity relevant to children or adults at risk
Welsh language level - verbal
Level 3 - You will need a good level of conversational Welsh. Reasonable support can be provided on appointment to reach this level
Closing Date:
01/03/2026, 23:55
The Rewards
We're proud to offer a range of benefits to our staff. Please note that the examples shown are just some of what may be available, and eligibility can vary depending on your role or contract type. For instance, certain benefits may not apply to casual workers.
* Competitive salary
* Automatic enrolment into the Local Government Pension Scheme
* Generous annual leave entitlement with the option of purchasing addition annual leave
* Access to staff health and wellbeing support
* Personal development and career progression
* Staff discount schemes and other benefits e.g., cycle-to-work scheme
* Flexible working and family friendly policies
Additional Information
We are committed to safe and fair recruitment, safeguarding, and protecting those we care for and serve. We make sure all our staff are vetted, selected, trained, and supervised fairly and to a high standard so that they can provide safe, effective, and compassionate care.
Please note, we have a legal obligation to consider employees for suitable alternative employment if their posts are at risk; prior consideration will be given to existing employees who meet the essential criteria and are registered on our redeployment pool.
Eligibility: You will be asked about your nationality and if you are legally allowed to work in the United Kingdom. This is to find out if you are eligible to apply for this vacancy. This is a requirement for working within the Council or partner organisations: Please Note: If you do not meet the eligibility criteria your application will not progress. If it becomes clear at a later stage in the process that you are not eligible to apply, your application may be withdrawn, or the offer retracted.
How to Apply: All applications for this vacancy must be made using our online application system. If you have an impairment which prevents you from applying online, please email: or contact and ask for 'Recruitment' to discuss alternative arrangements to support you in the process.
Please see the 'How we Recruit' guidance on the Careers Page for more information on the recruitment process.