Whitchurch, Hampshire
£30,000 - £33,000 plus bonus scheme
1to1 Group are currently looking for an Assistant Housekeeper to work with the Accommodation Manager to play a central role in the running of the venue bedrooms and suites. You will deliver exceptional levels of customer service, to the highest of standards. Experience in a premium hotel/accommodation/housekeeping setting is essential.
This is a full time, permanent role, working 5 days out of 7 including a weekend shift rota with 1 weekend off per month. Hours are 07:00 - 15:30, with a flexible start between 07:00 - 08:00 on non-breakfast and cleaning days.
Key Responsibilities:
1. Helping to oversee the day-to-day accommodation operation
2. Monitoring accommodation quality to ensure that the customer experience exceeds expectations, and all set operating standards are achieved
3. Ensuring each guest has a memorable stay by offering excellent levels of customer service from check-in to check-out
4. Leading by example, to ensure a high-performing team and actively supporting where needed
5. Covering cleaning shifts, on a regular basis to help cover and monitor standards
6. Working alongside colleagues to deliver breakfasts and complete deep cleaning tasks
7. Completing admin related tasks in a timely and professional manner
8. Ensuring stock and equipment is used co...