Location: Corsham Onsite 2-3 days per week.
Duration: 3 months + (Inside IR35)
Our client, Defence client requires an ITIL Service Transition Manager working onsite in Corsham 2-3 days per week.
Key responsibilities:
Planning and coordination:?Create and manage the overall plan for transitioning services and coordinate the necessary resources and activities across different teams.
Change management:?Manage the lifecycle of all changes to IT services, ensuring they are implemented with minimum disruption.
Operational readiness:?Ensure that new or changed services are ready for operation by confirming they meet criteria for operational acceptance, testing, and performance evaluation.
Process implementation:?Define and implement the processes for service transition, release, and operational acceptance.
Risk and performance evaluation:?Evaluate the performance and risks associated with new services before their release into the production environment.
Stakeholder management:?Act as a liaison between project teams, service owners, and support teams, ensuring clear communication and agreement on responsibilities and ex...