Retail Store Manager 40 hours/week - Halifax
Location: Halifax
Salary: Excellent basic salary plus bonus and Vodafone benefits
Hours: 40hrs per week
Who We Are
We’re a global technology communications company that empowers people and businesses to stay connected and thrive in a digital world. With a focus on innovation, sustainability and earning customer loyalty, we leverage cutting-edge technology to offer products and services that enhance communication and improve lives.
At Vodafone UK, diversity isn’t just a buzzword, it is core to who we are as a company. We’re proud to be certified as a Great Place to Work and are committed to driving inclusion for all; creating a workplace that is fully representative of the communities and customers we serve.
Join our retail teams to be the friendly face of Vodafone, where it’s our job to connect with our customers, helping them to get the most out of their technology, whilst providing an outstanding and memorable experience.
What you’ll do
You’ll work in a vibrant, ambitious culture with a strong focus on customer experience and helping build a better digital future for everyone.
When a customer enters your store, they will get that Vodafone feeling – a sense that they’re welcomed, valued and have a friendly expert by their side who can advise them on our great products and services. Leading and supporting established teams, you will be an exceptional leader of people and have great coaching skills. Ideally, you will have a sales background with a track record in meeting and exceeding KPIs. Numbers focused you will be able to drive sales through your people and be able to take a holistic view to the business.
Who are we looking for?
Strong operational experience combined with energy and engagement with your teams and customers will enable you to thrive in this role. It can be a demanding role but for the right person, it’s an amazing opportunity to progress themselves within one of the UK’s most valuable brands.
Management of the Store and staff
Operational decisions for the store
Work alongside the Senior Store Manager and / Regional Manager and wider teams
Coaching developing and supporting the team
Training on new services and refresher training of relevant and required topics
Partaking in Vodafone’s security vetting process whenever required
Who you are
Accountable for ensuring the store acts within the guidelines of the FCA
Conduct performance reviews
Personally, accountable for the performance of the store
Management of the store and staff