Contract Type: Permanent
This role exists to support ISS in its vision of becoming the world’s greatest service organisation by delivering outstanding service performance and empowering people to fulfil our customers' purpose.
With a stable, long-term contract running until 2031, this is an excellent opportunity for someone seeking job security and growth.
Extensive training is available, including the opportunity to progress towards AP status, with the potential for uplift as each AP qualification is completed and a formal appointment is made.
The Hard Services Supervisor will be responsible for leading the operations and maintenance team, ensuring all building services are delivered to a world-class and consistent standard.
This includes not only overseeing the delivery of day-to-day maintenance activities but also managing the team in line with company policies. Responsibilities span across team supervision, workforce planning, task delegation, performance appraisals, and addressing issues as they arise.
With a focus on continuous improvement, this position is ideal for someone confident in leading a technical team who has a keen eye for quality and efficiency and is committed to upholding the highest standards of customer service and operational excellence.
Supervise maintenance and utility operations, ensuring quality standards are met
Monitor team performance and take corrective action when needed
Manage contractors and support escalation as part of the on-call rota
Vocational qualification in electrical discipline (e.g., Inspection and Testing, BS7671) or equivalent
Experience in building services, ideally within integrated facilities management
Knowledge of electrical and mechanical equipment maintenance practices
Proficient in Microsoft Office applications
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.
We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.