IT Support Executive
Are you tech-savvy, a natural problem solver, and great with people?
Whether you're a recent IT graduate or a customer service professional with strong technical skills, this could be the perfect step in your career.
Our client, a well-established business, is looking for a confident and people-focused IT Support Executive to join their team. You'll be supporting users across two key sites, providing hands-on technical help in a friendly, fast-paced environment.
The Role
1. Manage and prioritise IT support tickets, ensuring quick resolution.
2. Handle change requests, from access updates to system configuration.
3. Provide user-friendly support and troubleshooting for software and applications.
4. Diagnose and fix software faults across the business.
5. Deliver hands-on hardware support (setup, maintenance, replacement of laptops, desktops, phones, etc.).
6. Carry out system administration (onboarding, leavers, role changes).
7. Support users across two sites via phone, email, and face-to-face.
About You
8. Strong IT knowledge and troubleshooting skills - gained through study or practical experience.
9. Confident communicator, able to explain technical issues clearly to non-technical users.
10. Good knowledge of Microsoft Office/Office 365; experience with Dynamics CRM or Business Central is a bonus (training provided).
11. Proactive, friendly, and eager to learn.
12. Full UK driving licence preferred (travel between sites required).
The Package
13. £35,000 - £40,000 DOE
14. 25 days holiday + bank holidays
15. Monday to Friday, 8:00am - 5:00pm
16. Onsite parking
17. Additional benefits
This is a fantastic opportunity for someone who loves technology and enjoys helping people. If that sounds like you, apply today