We’re looking for an experienced and proactive Remortgage Case Handler to join the growing conveyancing team at Sort Group.
This is an excellent opportunity for a conveyancing professional with remortgage experience to manage a full caseload within a fast-paced and supportive environment. You’ll handle transactions from instruction through to completion and post-completion, ensuring matters are progressed efficiently while delivering a high standard of client care.
Working closely with lenders, brokers, introducers, and internal support teams, you’ll play a key role in maintaining service excellence and ensuring compliance with all regulatory requirements.
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What you’ll be doing:
* Managing a full caseload of remortgage files from instruction through to completion and post-completion
* Handling freehold, leasehold, and unregistered remortgage matters
* Reviewing title documentation and identifying any defects, restrictions, or issues
* Managing mortgage offers and ensuring all lender conditions are satisfied
* Liaising with clients, lenders, brokers, landlords, management companies, and third parties
* Drafting reports to clients and lenders where required
* Delegating administrative tasks appropriately whilst retaining overall responsibility for file progression
* Ensuring all matters are progressed in line with internal SLAs and lender expectations
* Managing post-completion requirements and resolving Land Registry requisitions
* Supporting junior team members where required and contributing positively to team development
* Handling escalated client or introducer queries professionally and efficiently
Where you’ll be:
This role can be based from any of our offices in Derby, South Shields, or Gosforth, working alongside an experienced and supportive conveyancing team within a growing legal and property services group.
Hybrid working opportunities may be available depending on experience and business requirements.
Requirements
What we’re looking for:
* Minimum of 2 years’ conveyancing experience, ideally within a remortgage environment
* Experience managing a full caseload with minimal supervision
* Strong understanding of the remortgage process from instruction through to post-completion
* Experience dealing with freehold, leasehold, and ideally unregistered matters
* Excellent organisational skills and attention to detail
* Strong client care and communication skills with a professional telephone manner
* Ability to manage competing priorities within a fast-paced environment
* Good IT skills, including experience using Case Management Systems
* Strong understanding of CLC/SRA compliance obligations, AML regulations, cyber security awareness, and data protection requirements
* Ability to work independently whilst also contributing positively within a team
* A calm, professional, and proactive approach under pressure
Benefits
Salary:
Up to £35,000, depending on experience
* Ongoing training, development, and progression opportunities within a growing business
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About Sort Group:
Sort Group is a group of forward-thinking businesses operating across legal, financial, and property services. We are committed to delivering exceptional client service while investing in our people, technology, and growth. Our conveyancing teams are central to our success, providing efficient, compliant, and client-focused legal services across the UK.
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If you’re an experienced conveyancer looking to join a supportive and ambitious business where you can continue to develop your career, we’d love to hear from you.