Your main responsibilities
We are looking to recruit for a Service Technician-Repairs to work as part of the local team based in Birmingham, supporting our customer communications, compliment and supporting the management team. They will provide front of house customer contact within the Birmingham Housing business unit ensuring our equipment is running in a safe and uncompromising manner. This is full time and permanent role
Duties & Responsibilities:
1. Respond to calls or repairs within the contractual time frame
2. Support and co-operate with colleagues throughout the Company in a positive, helpful and respectful manner
3. Comply fully with the Company’s field objectives and reporting systems
4. Comply with the Company’s quality system and participate in its continuous development
5. Maintenance and servicing of lifting equipment, including but not restricted to lifts, platform units and hoists
6. Any other field engineering duties that may be required
7. Ensure adherence to all Company Policies and Procedures
8. All employees are required to work in accordance with established Company Occupational Health and Safety policies
9. and procedures to ensure compliance with current UK legal requirements and Schindler Group safety requirements
10. Employees must comply with Company Health & Safety requirements and set a personal example of safe behaviour
11. Employees will be required to contribute to the Company safety objectives, where necessary by maintaining/monitoring current safety systems under their direct control and implementing agreed changes (where
12. applicable) to Schindler Ltd occupational health and safety management system
What you bring
Candidate Requirements:
13. Proven experience in Lift Servicing/ Maintenance/ Repairs preferred
14. Qualified to NVQ level 3 minimum in Lift maintenance
15. The ability to work under pressure and to deadlines
16. Flexibility and good problem-solving skills
17. Strong communication skills at different levels (client/Service Leader/Inspectors
18. Passionate about the customer. Works consistently to provide a high level of service to both internal and external
19. customers
20. Works well as part of a team, supporting colleagues and assisting willingly when required.
21. Proactive and is able to identify and prioritise workload
22. Delivers on commitments
23. Good time management skills and ability to forward plan the departmental requirement
24. Holds a full UK Driving Licence
What’s in it for you?
25. Join our purpose-driven organization. Help shape an industry in which two billion people rely on our products and services every day.
26. Your development matters to us. We help you grow by offering the support you need to develop your skills and access a rewarding and fulfilling career.
27. Thrive in a diverse and supportive culture. Through local and global initiatives, we promote a culture of inclusion which celebrates diversity and ensures that everyone feels valued.
28. Competitive salary with a discretionary annual bonus
29. Company car or allowance (for eligible roles)
30. 25 days’ holiday plus bank holidays, and an annual paid volunteering day
31. Pension scheme with 6% company contribution
32. Comprehensive life assurance
33. Enhanced family leave
34. Private medical cover with a trusted provider, plus 24/7 virtual GP access
35. Employee Assistance Programme offering confidential support
36. Free eye tests and eyewear discounts
37. Access to a range of employee benefits, including Tech and Cycle to Work schemes, plus exclusive retailer discounts