Position: General Manager / Head of Operations
Location: Sevenoaks
Salary: 50,000 - £65,000 (DOE) - Negotiable for an exceptional candidate
We are seeking a commercially minded and operationally focused General Manager / Head of Operations to take ownership of a busy technical site.
This is a hands-on leadership role with responsibility for day-to-day operations, team management, and financial performance, offering the potential to progress into an Operations Director position as the business grows.
Job Overview
Lead and manage cross-functional teams to deliver operational excellence
Take ownership of site operations, ensuring efficiency, compliance, and high performance
Drive adherence to procedures, KPIs, and quality standards
Develop and implement operational and strategic plans aligned to business objectives
Manage profit and loss, ensuring financial targets are met through effective cost control and revenue generation
Coach, mentor, and develop staff to build a high-performing, motivated team
Support business development by identifying growth opportunities and contributing to new product/service initiatives
Oversee projects from inception to completion, ensuring delivery on time, within scope, and within budget
Implement process improvements to enhance efficiency, quality, and service delivery (Lean/Six Sigma desirable)
Ensure compliance with company policies, regulatory requirements, and health & safety standards Job Requirements
Proven experience in a senior operational or General Manager role
Background in a technical, scientific, laboratory, or regulated environment desirable
Strong commercial acumen with experience managing P&L and driving operational performance
Demonstrated ability to lead, develop, and motivate teams
Experience supporting business growth, service development, or product development initiatives
Strong project management skills, with the ability to manage multiple initiatives
Experience driving operational efficiency and continuous improvement (Lean/Six Sigma desirable)
Confident communicator with strong stakeholder management skills Salary & Benefits
50,000 - £65,000 (DOE) - Negotiable for an exceptional candidate
Profit-share bonus
Full-time, onsite position (Monday-Friday, 8-5)
28 days annual leave including bank holidays
Earn an extra day of holiday each year of service (up to 5 additional days)Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries.
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