Support Worker (Recovery)
Banbury Lodge, Oxfordshire
£12.60 per hour
43.75 hours per week on rolling 2 week rota
Shifts: 07:30 - 20:00
Week 1: 3 days
Week 2: 4 days
Do you have a passion to help people? Come and work for The UK's leading Alcohol & Drug Rehab provider. Our mission is to provide high quality, person-centred, safe and effective treatment. We believe that anyone experiencing challenges with addiction & mental health is able to recover and achieve their true potential.
Join our mission as a Support Worker, at our centre in Banbury Lodge, Banbury, Oxfordshire
Why Join UKAT as a Support Worker?
* Employee of the Month Scheme – You could receive up to £100 each month
* Blue Light Card – Enjoy thousands of discounts at your favourite retailers.
* Wellness Programme with BUPA – Your health and well-being are a priority.
* Free Training and Development – Grow your skills with our ongoing opportunities.
* Generous Holiday Entitlement – 28 days holiday, rising to 33 days after 5 years of continuous service.
* Birthday Off – Celebrate your special day with an extra day off
* Company Pension Scheme – Plan for your future with our pension plan.
* Free On-site Parking – Hassle-free parking available for our team.
* Employee Appreciation Days – Win prizes and recognition for outstanding contributions.
Main Responsibilities of the Support Worker:
* Offer advice, information, and support to clients, including referrals for aftercare focused on maintaining an abstinent lifestyle.
* Assist Therapists with risk management plans and reviews.
* Ensure clients follow program rules, supporting the manager in investigating breaches, including substance testing.
* Conduct intakes, assessments, and discharges efficiently.
* Keep accurate client records and maintain databases.
* Facilitate transfers between agencies and services for clients.
* Support clients with medication reminders, conduct audits, and maintain accurate records.
* Work with clients to create recovery plans that are realistic and achievable.
* Help clients attend external appointments in line with their care plans, providing transport support or accompanying them as needed.
* Assist with day-to-day operations, helping clients manage practical aspects of daily living such as life skills, housing, and benefits.
Desirable Criteria:
* Strong organisational and time management skills.
* Clear verbal and written communication at all levels.
* Ability to work independently and as part of a team.
* Proficiency in Word, Outlook, and Excel.
* Excellent listening skills.
* Ability to work safely and effectively on your own.
* Strong negotiation and boundary-setting skills.
* Ability to create and review risk management plans.
* Empathy and a non-judgemental, calm approach.
* Capacity to handle high-pressure situations.
* Great customer service skills.
What to Expect from Our Recruitment Process:
* If successful in your initial application, our talent acquisition specialist will contact you to discuss the role further.
* You'll then be invited for a face-to-face interview following a successful phone call.
* After the interview, we'll inform you of the outcome within 5 - 7 working days.
We are proud to be a Disability Confident employer, committed to making our recruitment process inclusive and accessible to all