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This position would suit either a Claims Manager or an ambitious Senior Team Leader ready to step up into a Management role. The role combines technical expertise with leadership responsibilities and offers hybrid working between their modern office and home.
This is a fantastic opportunity to join a growing, innovative organisation at the forefront of the UK Motor Claims market. The successful candidate will play a crucial role in shaping the future of their Claims operation while developing their own career within a supportive and progressive environment.
Key Responsibilities of the Claims Manager role include:
* Leadership of the Head Office Claims function, ensuring operational excellence and SLA adherence
* Full accountability for team performance, including financial metrics, quality standards, and service delivery
* Strategic partnership with the Senior Management Team to enhance claims processes and drive continuous improvement
* Development and implementation of innovative training programmes to enhance team capabilities
* Stakeholder management across all levels, building strong relationships with clients and third parties
* Change management leadership, driving process improvements and new initiatives
* People management, focusing on team development and performance optimization
The Ideal Candidate for the Claims Manager role Will Have:
* Proven Motor Claims technical and people management experience
* Strong leadership capabilities with a passion for developing others and achieving exceptional results
* Analytical mindset with excellent problem-solving abilities
* Outstanding communication and interpersonal skills
* Ability to thrive in a fast-paced environment while managing multiple priorities
Package and Benefits include:
* Free car parking
* Enhanced holiday allowance (increasing with service)
* Comprehensive Employee Assistance Programme
* Wellbeing initiative covering mental, financial & physical health
* Modern office environment with hybrid working options
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