Permanent Full Time Based in London Hybrid £40,000 pa Our client are a Fintech company, established in 2000. A dynamic business that provides a comprehensive set of SaaS based automation solutions facilitating pre-post-trade processing, regulatory reporting and collateral management for the global securities finance industry. Recognised for their innovative solutions and for providing in-class customer service. Offering the opportunity to work inside a growing, collaborative and entrepreneurial company. Our clients skilled professionals act with integrity and deliver to the highest standards. They operate as a meritocracy where good work is recognised and rewarded, and a healthy work-life balance is supported. Committed to sustainability initiatives and the promotion and pursuit of a diversity and inclusion. As the Office Manager you will be expected to contribute to all aspects of the day-to-day operations. This role is varied and hands on working closely with all employees, People Team, Marketing Team and Executives. You will also work closely with the People Team and Marketing Team to ensure the smooth running an event from conception to completion for both employee and client events. Duties will include carrying out event pre-planning activities communicating and ensuring deadlines and budgets are met to achieve memorable and successful events. Be first point of contact for all employees/clients/visitors. Manage all facilities queries, office equipment (TV, coffee machine etc), access and security of the building. Maintain the supply and purchasing of office supplies. Manage and ensure the upkeep and compliance of equipment and supplies to meet health and safety requirements. Maintain relationships with third party suppliers & contractors (utilities, couriers, maintenance, deliveries, and storage). Plan and coordinate all facilities installation and refurbishment. Conduct office induction for all new employees. Prepare office for all clients/visitors to ensure a welcoming environment and great first impression (ensuring lobby area is presentable, drinks are offered, TV on, fridge stocked, meeting rooms prepared before meetings etc). Administer the booking system for office meetings. Respond to emergency calls for maintenance and repairs promptly. Recommend upgrades and modifications for improving overall facilities management. Develop and implement facility management policies and procedures. Conduct regular inspections and maintenance of systems and facilities. Own office administrative duties (documenting, filing, file conversions, printing, binding). Assist with employee communications and recognition. Assist the NY office with various tasks (shipping of IT equipment and office supplies). Cover for the Executive Assistant as and when required with diary management, travel and any other administrative tasks as required. Internal Employee Events Create a comprehensive events calendar for employee activities, including timelines, budget and resource allocation. Oversee set up, execution employee events (in person or virtually) in London and assist the NY team ensuring everything runs smoothly on the day. Conduct risk assessments and develop contingency plans to address any potential event challenges. Source, negotiate, and coordinate with suppliers and venues. Ensure costs of any event is managed and delivered within the agreed budget. Manage logistics with vendors or suppliers in a professional manner. Responsible for the successful running of an event. Support the People Team with DEI initiatives within the company including communications and initiatives to promote diversity and inclusion. External Events Manage Pirum client events in London and assisting the New York team's client events in NAM, as well as client/marketing events in other locations. Source and book event venues, which are both good value for money and also align with the company brand and values, and liaising with their teams, to ensure the venue is correctly set up (food, drinks, AV, pull-up banners, etc.) on the day of the event. Source, and liaise with, catering companies to ensure the event has the correct amount of relevant offering of food, drinks, etc. Create event themes and ensuring the venue and all collateral (print and digital) reflect the correct messaging, end-to-end across the event lifespan: from the first Save The Date invites to the post-event feedback forms. Work with People, Business Development, Product, Customer Success, the ExCo and other teams to ensure invite lists are up to date and accurate. Assist the Marketing team in creating and sending out event invites with Hubspot (training will be given), and creating RSVP forms to track attendees. Assist the Marketing team in company attendance of industry events in the UK, NAM, EMEA, and APAC, including creating event briefing docs for the attending team, registering participants, liaising with event organisers in reference to sponsorships, booking hotels and travel, etc., and supporting the event team end to end: from setting the event objectives, through the event itself, and to the post-event briefing which tracks event performance and ROI. Assist the Marketing team in sourcing relevant merchandise and giveaways, and ensuring they are promoted and offered neatly and professionally at the event. Excellent organisational and time management Ability to work on your own Capacity to prioritise tasks and work under Excellent IT skills, especially use of Excel, Word & Ability to liaise well with Strong oral and written communication Attention to detail Flexibility and adaptability to changing workloads Problem solving Trustworthy, keeping sensitive information confidential Please let us know if we need to make reasonable adjustments to our process, please let us know about how we can best support you and make the adjustments that may be needed. Altitude-Recruitment acting as an Employment Agency and Employment Business