```html Operations Manager Job Description - Josh's Demo Operations Manager Location: Manchester, Greater Manchester, United Kingdom Salary: £40,000 to £45,000 per annum Job Type: Full-time, Permanent About Josh's Demo At Josh's Demo, we are passionate about driving excellence in the Banking & Financial Services sector. Our success is built on a foundation of operational efficiency, innovative thinking, and a customer-centric approach. We are seeking a dedicated Operations Manager to join our Manchester team and play a pivotal role in sustaining and enhancing our operational performance. The Role As an Operations Manager, you will be at the heart of our organisation’s day-to-day operations. You will lead and coordinate various teams to ensure seamless processes, compliance, and continuous improvement. This role demands a proactive leader who thrives in a dynamic environment and is committed to delivering outstanding results. Key Responsibilities Oversee daily operations to ensure efficiency, quality, and cost-effective management of resources. Develop, implement, and monitor operational policies and procedures aligned with industry regulations and company objectives. Collaborate closely with senior management to support strategic planning and business development initiatives. Lead, mentor, and motivate operational teams to achieve performance targets and foster a positive working culture. Manage operational budgets, forecasts, and reports to track performance and identify areas for improvement. Ensure compliance with all regulatory requirements specific to the Banking & Financial Services sector. Drive continuous improvement projects to enhance efficiency, reduce risk, and increase customer satisfaction. Manage vendor relationships and negotiate contracts to optimise service delivery and cost management. Respond promptly and effectively to operational issues and challenges, maintaining business continuity at all times. Qualifications & Experience Proven experience (typically 3 years) as an Operations Manager or similar role within the Banking & Financial Services industry. Strong understanding of financial regulations, compliance standards, and operational risk management. Excellent leadership and team management skills with the ability to inspire and develop staff. Solid analytical and problem-solving abilities, with a data-driven approach to decision making. Exceptional organisational and project management skills, capable of managing multiple priorities effectively. Outstanding communication and interpersonal skills, confident in liaising with stakeholders at all levels. Proficient in using operational software and Microsoft Office Suite (Word, Excel, PowerPoint). A relevant degree or professional qualification in Business Administration, Finance, or a related field is desirable. Benefits Competitive salary package of £40,000 to £45,000 per annum. Generous holiday entitlement plus bank holidays. Opportunity to work in a supportive and collaborative environment. Professional development and training opportunities to enhance your career growth. Pension scheme and other standard employee benefits. Accessible location in Manchester with excellent transport links. Why Join Us? Josh's Demo is committed to fostering a culture where every team member can thrive. By joining us, you will become part of a forward-thinking company that values innovation, integrity, and personal development. This is your chance to make a significant impact on our operational success and progress your career within a respected organisation in the Banking & Financial Services sector. How to Apply If you are ready to take on this exciting challenge and meet the requirements above, we would love to hear from you. Please submit your CV and a covering letter outlining your suitability for the role via our careers page or through the job board where you found this listing. We look forward to welcoming an Operations Manager who shares our vision and commitment to excellence. ```