Position: Senior Account ManagerLocation:West SussexSalary: £Neg dep on expThe Company:My client specialises within the Direct Mail industry.The Role:• Build and maintain strong client relationships with multiple stakeholders, to include key client representatives, business end users, designers, suppliers, production and operations teams.• To ensure all telephone calls / emails are answered timely and in a professional manner, acting as a focal and information source for general / bespoke print management enquiries.• To prepare and supply clients with written quotations for general / bespoke print management requirements, in line with company policy.• To liaise with designers and suppliers to create bespoke artwork / products, for client sign-off.• To process general and bespoke print management official orders in a timely manner, in line with company policy.• To track client orders, ensuring they are delivered within agreed timeframes, and client promptly informed of any anticipated delays.• To ensure client concerns (for example, damaged delivery complaints) are dealt with both effectively and timely and communicated accordingly.• To handle any packaging requirements for the business and ensure stock levels are maintained.Requirements:• A minimum of three years Account Management experience with previous experience in the Print industry either working directly with a Printer or Direct Mail account management• Quality - Desire to deliver quality outputs, with clear client...