About the role
We’ve a great opportunity for a Cloud & Infrastructure Manager to lead our experienced Cloud & Infrastructure Team. You will have responsibility for ensuring your team remain motivated whilst maintaining the live system infrastructure, to agreed levels of service and availability.
You’ll be responsible for the delivery of high-quality solutions and agreed performance, capacity and availability levels, supporting NWL to meet its strategic objectives. We’re looking for you to ensure that downtime of corporate systems due to data centre infrastructure, cloud infrastructure failures are maintained within agreed service levels.
You’ll embed strong operational processes and continuous improvement, while ensuring our estate remains secure and audit-ready through effective patch management, security incident handling, and disciplined documentation and control evidence.
You will lead on build and migration cloud projects, along with providing accurate estimations of effort and elapsed time for the delivery tasks. You will take ownership of the Cloud Centre of Excellence (CCoE), helping enterprise adoption, governance, development and training, and overall return on investment. You’ll also work strategically, looking for ways to automate the provision, maintenance and upgrade of core services.
About you
We’re looking for the successful candidate to have proven experience in an IT infrastructure & cloud leadership role. You’ll have proven experience of managing teams to develop & improve automation processes to speed up deployment and remove human error.
Technical knowledge is important for this role however your leadership skills will be second to none. Taking prime accountability for the products and services delivered within your team, you will be empowered and comfortable making technical decisions to ensure the expectations of internal and external customers are satisfied.
You will have strong influencing and skills and able to implement change within your team and across the business in a positive way.
It would be great if you have proven experience of Cloud Management and Monitoring platforms/toolsets and if you have a proven understanding of Microsoft Azure, Oracle and Amazon Cloud Services that would be amazing!
If you are certified in either Microsoft MCSE or MCSA: Cloud Platform and Infrastructure, MCSA: Azure or AWS Certified, along with having a proven understanding of Microsoft Azure, Oracle and Amazon Cloud Services that would be amazing!
Here at Northumbrian Water/Essex & Suffolk Water, we embrace and value Diversity, Inclusion and Equity, and encourage all colleagues to bring their most authentic self to work.
Our colleague network groups include our Rainbow Support Network (LGBTQIA+), REACH (Race, Ethnicity, and Cultural Heritage), WiSTEM (Women in STEM) and Thisability (disability and neurodiversity) networks. They provide a safe space for colleagues from diverse backgrounds, welcoming all colleagues regardless of their personal characteristics to participate in valuable conversation that improves our organisational awareness, understanding and inclusivity.
We encourage and welcome all applications, as we strive to be an equal opportunity employer, committed to having diverse communities represented within all our teams, structures, and organisation.
Please note this role will require a DBS to be completed prior to employment
NWG are an inclusive employer who support the rehabilitation of offenders, we will not, however consider candidates who have certain unspent convictions to ensure our commitment to fostering a safe and secure working environment for all OR colleagues, suppliers, customers and third parties.
About us
Here are NWG we strive to make Northumbrian Water Group (NWG) a Great Place to Work, for all. We embrace and value Diversity, Inclusion and Equity and encourage you to bring your full self to work. As an equal opportunity employer we’re committed to having a diverse community represented across our business.
We’re aware that not everyone will have every skill listed in the job description, however if you have some of the skills listed, we'd encourage you to apply
NWG at a glance:
Our purpose at NWG is caring for the essential needs of our communities and environment, now and for generations to come.
We do this by providing reliable and affordable water and wastewater services for our customers.
We make a positive difference by operating efficiently and investing prudently, to maintain a sustainable and resilient business.
Our vision is to be the national leader in the provision of sustainable water and wastewater services. To support us in achieving our vision, we have five core values which are the guiding principles, defining who we are, what we do and how we do it.
Our benefits
We’re a Great Place to Work because of the amazing people who work for us, and to say thank you we offer a range of benefits to colleagues. Our ‘Tap Into’ benefits include:
1. Generous holiday entitlement starting at 26 days, plus bank holidays and additional time off on Christmas Eve and New Year’s Eve. There’s also the option to buy or sell holidays.
2. Company pension scheme, where we’ll double match your contributions up to an employer contribution of 11%.
3. Free access to local attractions.
4. A fantastic discount scheme, with savings on days out, shopping, travel and more.
5. Award winning ‘Living Well’ wellbeing support, including access to a digital GP service for you and your family members.
6. Support with sustainable travel – through salary sacrifice cars and a cycle to work scheme.
7. Financial wellbeing support – access our community savings scheme, financial education and low cost loans through Salary Finance. We also provide 4 x Life Assurance and an Income Protection Scheme.
8. Support with your development – we offer a range of development opportunities, can support you through an interest free qualification loan and we’ll even pay for any relevant professional body subscription.