A leading insurance company is seeking a Customer Experience Manager for a 12-month FTC in Royal Tunbridge Wells. You will lead the development and execution of customer experience strategies that prioritize vulnerable customers' needs. Your role includes collaborating with stakeholders to enhance customer journeys, chairing the Vulnerable Customer Forum, and advocating for customers in all projects. This position also offers a salary of up to £48,000 along with various benefits, including a discretionary bonus and a contributory pension scheme. #J-18808-Ljbffr