Position: Credit Control Manager
Reporting to: Financial Controller / Directors
We are currently seeking an experienced Credit Control Manager to lead a small team of Credit Controllers. Reporting to the Financial Controller and Directors, you will be responsible for managing the Credit Control team and overseeing all credit control activities within the company.
Responsibilities
1. Managing a team of credit controllers.
2. Overseeing the credit control team and their debtor accounts, ensuring adherence to company processes, credit and payment terms, and credit checks.
3. Producing and analyzing debt reports, reporting risks, variances, and action plans.
4. Managing monthly cashflow forecasting.
5. Maintaining reports on credit applications, payments, bad debts, and providing relevant data analysis.
6. Handling bad debt collections, including small claims, insurance, and correspondence.
7. Collaborating with the Sales Director to manage problematic accounts.
8. Resolving billing disputes, complaints, and discrepancies within specified timeframes.
9. Supporting daily credit control activities as needed.
10. Developing strategic partnerships across management, promoting communication, continuous improvement, and teamwork.
11. Reviewing and maintaining the company's credit policy.
12. Liaising with HR to meet staffing needs and ensure policy adherence.
Experience, Skills, and Attributes
* Good knowledge of credit control functions within a business.
* Previous managerial experience in a high-volume billing environment.
* Understanding of workload prioritization and team leadership.
* Ability to work under pressure and meet strict deadlines.
* Proficiency in Microsoft Office, especially Excel and Word.
Additional Details
Location: Head Office, Greysteel
Hours: 9:00 am to 5:30 pm (one-hour unpaid lunch break), Monday to Friday
Salary: £30,000 - £32,500 per annum
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