Job Description
Woodland Group are recruiting a Shipping Customer Service Coordinator for our Asia team. The Customer Service Coordinator acts as first point of contact for the customer and resolves any problems or concerns with the receiving, storing and shipping of goods. Previous experience dealing with Far East LCL/FCL ocean-freight imports, bookings, operations (beneficial),
About us:
Would you like to work for a company where you can make a difference, Woodland Group is more than just a logistics and supply chain company. Independently owned, we continuously challenge ourselves and our teams to innovate and adapt, provide expert solutions and create opportunities for clients, team members, partners and communities. Our culture thrives on a drive for excellence and innovation, collaboration, agility through independence, opportunities to learn and develop, our diversity and relationship building, and our desire to bring skills and passion to a quickly changing and fast-paced environment.
About the role
1. Use the most appropriate method of communication when being the first point of contact for all customers;
2. Develop and maintain effective working relationships with key customers to develop more business opportunities;
3. Communicate with customers to obtain information to ensure correct measures are in place and all customer needs are met;
4. Lia...