Situated within the Global Recruitment, Marketing and Admissions Directorate, these exciting new roles are based within the UK Student Recruitment team in Marketing, Recruitment, Admissions and Outreach (MRAO). These exciting roles are primarily to attend undergraduate student recruitment events in schools, colleges and conference venues across the UK. These recruitment events include schools careers fairs, recruitment exhibitions and giving presentations about aspects of higher education as well as the University of York’ courses and facilities. In addition, the role-holders will undertake some administrative duties to support the development and delivery of key undergraduate recruitment events and activities at the University of York, such as the organisation and delivery of the University’s undergraduate open and visit days. These fixed-term positions suit someone who is looking for a varied role, who would enjoy attending and presenting at recruitment events as well as supporting the administration and planning of large-scale events. You will have a good general education, as well as experience of customer service. You will be organised, self-motivated, reliable, and able to work effectively and communicate professionally with colleagues and key stakeholders. Key responsibilities (Role holders will be required to undertake some or all of the duties below) General duties Provide excellent customer service to all event enquirers and visitors, whether on or off-campus, responding appropriately and professionally to answer queries and resolve problems from colleagues and external customers. Act as a brand ambassador for the University of York, offering advice and guidance about higher education and highlighting the benefits of studying at York. Work collaboratively to be able to work effectively across the University with internal and external stakeholders Main duties and responsibilities Undertake visits to schools and colleges to give presentations to students and other key stakeholders, or to attend careers fairs to give information and advice about higher education generally or the University of York specifically Play a role in providing administrative support for the student recruitment team’s activities. This involves supporting the planning, organising and administering of a range of recruitment events, both internally on campus and externally in school/college or at exhibitions. ○ This may include tasks such as responding to email enquiries, booking rooms and transport providers, and external facilities such as first aid providers. ○ Ensuring administrative processes are completed accurately and in a timely manner ○ Supporting and attending the University’s large-scale recruitment and conversion events and projects Be able to be flexible to travel to different events across the UK, and work outside a standard working day, with evening and weekend work required. The postholder must undertake an enhanced DBS check and be suitable to work with children and young people For informal enquiries about this post, please contact emma.mcshane@york.ac.uk. Condition of employment This role is exempt from the Rehabilitation of Offenders Act. Consequently, all applicants will be asked to declare both unspent and spent convictions on their application form. Appointment of the successful candidate will be conditional on a Disclosure and Barring Service check. The University strives to be diverse and inclusive – a place where we can ALL be ourselves. We particularly encourage applications from people who identify as Black, Asian or from a Minority Ethnic background, who are underrepresented at the University. We offer family friendly, flexible working arrangements, with forums and inclusive facilities to support our staff. EqualityatYork