To act as the first point of contact for all customer enquiries, ensuring that queries are actioned and resolved within specific timescales. As Customer Service Advisor, you would also be responsible for supply transfer, asset management and a number of other administrative tasks providing essential support to all areas of the business.
Course Information
Course: Customer service practitioner (level 2)
Level: 2
Route: Sales, marketing and procurement
Apprenticeship Level: Intermediate
Working Arrangements
Working Week: Monday - Friday, 8.30am - 5.00pm.
Expected Duration: 16 Months
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