An agency specialized in recruitment is seeking a Specialist Customer Service Officer in Oxford. This role involves acting as the first point of contact for adult social care enquiries, engaging with the public and partner agencies while handling complex information. Candidates must possess strong communication skills, emotional resilience, and a solid understanding of adult safeguarding processes. This is a hybrid contract position requiring 1–2 days onsite per week, with the ability to manage sensitive situations effectively. #J-18808-Ljbffr