Lumos Experience Brand
London | Hybrid (Chancery Lane)
£45,000 per annum plus Bonus
We are working with a fast growing experiential events group to recruit a Global Event Operations Manager for one of their flagship brands delivering immersive experiences across the UK and US.
This is a brilliant opportunity for an operations led events professional who enjoys ownership, pace and hands-on delivery, and who wants to play a key role in scaling a well established but rapidly growing live events brand.
The Role
You will take full ownership of the day to day operations supporting expansion over the US market, overseeing planning, delivery, teams, logistics and continuous improvement. This is a role with real autonomy, responsibility and progression as the brand continues to scale.
You will be a mix of strategic planner and hands-on operator, regularly attending events to oversee delivery and ensure exceptional standards are met.
Key Responsibilities
Owning the full event lifecycle from planning through to live delivery
Sourcing and securing venues across the UK and negotiating hire agreements
Acting as the main point of accountability for event logistics, staffing and delivery standards
Managing customer communications and the events inbox
Improving systems, processes and operational workflows
Managing inventory, equipment, stock ordering and logistics
Recruiting, training and scheduling event staff and submitting payroll
Overseeing production teams and technical delivery
Managing budgets with strong cost control
Delivering post event reports, reviewing KPIs and feedback
Proactively suggesting creative and operational improvements
About You
Proven experience in event operations, production or event management
Background in live events, entertainment, hospitality or experiential environments
A confident self starter who thrives on responsibility and momentum
Strong organisational and project management skills
Comfortable making decisions under pressure
Excellent communication and stakeholder management skills
Experience managing budgets and suppliers
Full driving licence and flexibility to work weekends and travel as required
Package
Salary: £45,000
Performance related annual bonus
Hours, Location & Flexibility
Full time, permanent role
Hybrid working with at least two days per week in the London office
Office location: Chancery Lane area
Travel to the US every 12 weeks
Benefits
28 days holiday including bank holidays
Additional paid time off over Christmas
Flexible hybrid working
Strong opportunity for progression as the brand scales
Supportive, collaborative and ambitious team culture
Enhanced maternity and paternity policies
Pension scheme
Complimentary access to events with tickets for friends and family
Start Date
ASAP