Job Description
Intensive Housing Manager (Temporary - 3 Months)
Location: Shropshire (hybrid / site-based as required)
Contract: Temporary - 3 months
Hours: Full-time
Hourly rate: £12.80-£15.00
About the role
STAR Housing is seeking an experienced Intensive Housing Manager to join us on a short-term, hands-on assignment to provide leadership, stability, and performance improvement across our housing management services.
This is a delivery-focused interim role, ideal for an experienced housing manager who can quickly assess service pressures, take operational control, and drive immediate improvement. You will play a key role in ensuring core landlord services are delivered effectively and in line with regulatory and customer expectations.
What you'll be doing
1. Providing hands-on leadership across housing management functions, such as tenancy management, neighbourhoods, ASB, and income.
2. Rapidly assessing performance, identifying backlogs, risks, and service gaps.
3. Implementing short-term recovery and improvement plans with clear priorities and timescales.
4. Supporting teams with clear direction, coaching, and decisive management during a period of pressure or change.
5. Overseeing complex or high-risk cases, including ASB and tenancy enforcem...