Overview
Store Manager - Edinburgh St James (40 hours)
Join to apply for the Store Manager - Edinburgh St James (40 hours) role at Rituals UK & Ireland (B Corp™)
Step into a role at Rituals where your hands-on approach and passion for people make a real difference in our shop's success and team spirit. Can you deliver exceptional customer experiences, inspire team members, and lead the way to top-line sales?
Responsibilities
* As Store Manager, your focus is on creating an unforgettable customer experience and helping your team to reach their full potential.
* You’ll work closely with your Area Manager to put our local business strategy into place as well as continuously reach performance targets and take charge with effective leadership.
* You’ll lead by example and coach your team to deliver an excellent customer experience.
* You’ll also define daily objectives and actions to drive KPIs, develop monthly plans based on productivity targets, ensure excellent store administration, manage inventory and day-to-day operations.
* Drive employee wellbeing and engagement with regular one-to-ones and making a genuine connection with your team by celebrating success.
Qualifications
* Prior relevant Store Manager experience or equivalent within retail or hospitality.
* People management skills (e.g., communication, motivation, coaching, connection, and inspiration).
* Experience in sharing knowledge to drive behavioural change and develop others.
* Decision making and problem-solving skills.
Benefits
* Training and development opportunities
* Competitive bonus scheme
* Rituals employee discount
* Quarterly product allowance
* Numerous wellbeing initiatives and EAP
* Company & Team Events
Seniority level
* Mid-Senior level
Employment type
* Full-time
Job function
* Cosmetics
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