Legal service delivery manager

ElevateFlex seeking a Team Lead to join our customers' Legal Delivery Centre (LDC) team in Birmingham. This role involves leading a team of paralegals and locum lawyers across document review and due diligence projects for a prestigious law firm.

You’ll be part of a dynamic management team, working closely with Legal Operations and leveraging cutting-edge legal tech, including AI review and automated drafting tools, to deliver high-quality legal services.

Start Date: ASAP

Location: Fully onsite in Birmingham

As part of Elevate’s global Community of Talent, you’ll join a network of legal professionals from top law firms and in-house legal teams, working on exciting, high-impact projects.

You will:

• Lead and manage a team of paralegals and locum lawyers.
• Oversee document review and legal delivery operations.
• Collaborate with internal and client stakeholders to ensure quality and efficiency.
• Support workforce planning and legal tech adoption.
• Ensure quality, efficiency, and timely delivery of legal work.
• Collaborate on project planning, resource allocation, and client communications.
• Contribute to best practice documentation and training.
• Explore legal tech tools to enhance service delivery.
• Maintain confidentiality and uphold professional standards.
• Are based in or near Birmingham
• UK or Foreign Qualified Solicitor (or CILEX lawyer) and
• Proven experience in legal team management or legal operations.
• Exposure to multiple practice areas (e.g., Litigation, Corporate, Real Estate)
• Strong understanding of locum legal services and workforce planning.
• Excellent leadership, communication, and organisational skills.
• A Bachelor’s degree in Law or equivalent.

Other Attributes We Value:

• Knowledge of legal risk frameworks.
• Proactive, solution-oriented mindset.
• Ability to work independently and collaboratively.
• Strong interpersonal and relationship-building skills.

About Elevate & ElevateFlex

Elevate is a global provider of consulting, technology, and services for law departments and law firms. Headquartered in Los Angeles, our 1,600+ professionals operate across the US, UK, Europe, Asia, Hong Kong, and Australia.

ElevateFlex is our flexible resourcing division, redefining legal careers by matching exceptional legal professionals with the evolving needs of our customers. We curate a world-class global community of legal talent, supported by advanced technology and a commitment to excellence.

We’re proud to be ranked Band 1 in Chambers’ Global Flexible Legal Resourcing category.

Our vision is a world where legal and business teams achieve incredible outcomes together.

We are deeply committed to diversity, equitability, and inclusion. We encourage candidates from all backgrounds to apply and bring their whole selves to work. Join us in changing the legal business landscape and making a meaningful impact.