Store Manager Role at Selco Builders Warehouse
1. Lead daily store operations: Ensure smooth, safe, and legally compliant processes at all times.
2. Implement operational strategies: Support sales growth and enhance customer experience.
3. Manage staffing and budgets: Deploy labor effectively within budget to meet service and trading needs.
4. Monitor performance: Track KPIs including sales, margin, cost control, and compliance.
5. Act as senior leader: Own store standards, safety, and service quality.
6. Lead People & Culture: Inspire, support, and develop your team through coaching, recruitment, and performance reviews. Foster a positive, collaborative environment aligned with Selco's values.
7. Deliver excellent customer service: Set the tone for outstanding service, support colleagues in resolving issues, and ensure a seamless experience across all touchpoints.
8. Prioritize safety and security: Follow health & safety protocols, manage incident reporting, and oversee store security and opening/closing procedures.
9. Additional responsibilities: Be the primary first aider when on duty, and act as a key holder responsible for security and safety checks.
We offer a comprehensive benefits package, including colleague discounts, holiday schemes, volunteer leave, family leave pay, health and wellbeing benefits, financial schemes, and career development opportunities. We are committed to an inclusive workplace where everyone can thrive.
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