Overview
As a Service Leader within our homelessness service, you will play a key role in leading a dedicated team to deliver safe, consistent and person‑centred support for individuals with complex needs. This temporary 1‑year position offers the opportunity to take ownership of a service and make a meaningful impact from day one.
Responsibilities
* Leading, supporting and developing a staff team to deliver high‑quality care and support
* Overseeing assessment, planning and coordination of support for individuals with complex needs
* Ensuring all administrative, financial and operational processes are completed in line with policy
* Supporting staff to manage challenging situations, including behaviours of concern
* Working in partnership with external agencies to ensure joined‑up support
* Contributing to service development and continuous improvement
* Allocating work effectively and supporting staff development and performance
* Promoting a safe environment in line with health and safety procedures
* Maintaining accurate records and reporting as required
* Supporting a positive, values‑led service culture
Qualifications
You will be a confident and capable leader with experience of managing teams within a care or support setting, ideally with knowledge of homelessness and complex needs such as substance misuse, mental ill health or additional support needs. You will be organised, resilient and able to work in a fast‑paced and sometimes challenging environment, while maintaining a clear focus on quality, safety and person‑centred practice. You should hold an SVQ Level 4 in Social Care or equivalent, alongside a management qualification, and have experience of service development, budget awareness and multi‑agency working. You must share our values and be committed to leading with integrity, compassion and accountability.
Benefits
* Access to exclusive retail and leisure discounts through our rewards scheme and the Blue Light Discount card
* Generous contributory pension plan and death‑in‑service benefit
* Enhanced family‑friendly policies
* Health cash plan providing cash back for a wide range of health treatments
* Care concierge service to assist with life’s challenges
* Support for professional membership fees and training
Legal and Eligibility Requirements
* Must have a Christian faith and be able to work within and uphold our Christian Ethos (Occupational requirement under Part 1 of Schedule 9 to the Equality Act 2010)
* Must be a member of the Protecting Vulnerable Groups (PVG) Scheme and undertake the necessary vetting checks
* Must be registered with the SSSC
* Must hold legal entitlement to work in the UK
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