Service Advisor needed in the Hounslow area of Truro
Job Role – Service Advisor
Salary – OTE £26,000
Hours: Mon-Fri 8am-5:30pm and every other Sat 8:30-12:30
Service Advisor Duties include:
1. Ensuring customers are aware of service and repair work required to their vehicles in a professional manner
2. Advising on estimated costs of repairs and work to be undertaken
3. Selling additional products as appropriate to customers’ needs
4. Advising on timescales and collection arrangements
5. Producing job cards on in-house computer system
6. Updating customer and vehicle records
7. Documenting all warranty work in accordance with manufacturer policy
8. Preparation and completion of invoices
Requirements for this Service Advisor position:
1. Previous experience working as a Service Advisor within a motor garage
2. Full driving licence
The ideal candidate will demonstrate excellent customer service skills, build strong customer rapport, and achieve high CSI results. Confidence in up-selling opportunities is also essential.
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