Job Responsibilities
1. Actively pursue current and overdue debt while maintaining positive relationships through professional and amicable communication with customers.
2. Monitor debtor balances and ensure timely collection of payments.
3. Investigate and resolve queries related to debts and payments.
4. Provide regular updates on debtor statuses to all levels within the organization.
5. Handle cash allocations on the finance system.
6. Assist with all billing processes and support the finance team as needed.
7. Be self-motivated and effectively plan your time.
Knowledge, Skills, and Experiences
* Previous experience in a credit control role (3+ years).
* Proficient in Microsoft Office (Outlook, Excel, Word).
* Professional and courteous communication skills.
* Ability to develop and maintain client relationships.
* Strong interpersonal skills and teamwork orientation.
* Solution-oriented with good problem-solving skills.
* Flexible and adaptable in the work environment.
* Strong attention to detail.
* Experience with financial systems (e.g., Sage, SAP, Oracle, or similar).
What We Have to Offer
* Salary depending on experience.
* Enhanced pension contribution.
* Free parking.
* Supportive and friendly team environment.
* Working hours: Monday to Friday, 37.5 hours, 8:00 am to 4:00 pm.
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