VIVID Portsmouth, England, United Kingdom
Empty Homes Planning Team Leader
We’re VIVID! – We offer a vibrant, friendly, inclusive culture that supports, develops and attracts the best people.
Position: Permanent, full‑time, 37 hours per week with 20% office time. Location: Portsmouth, England.
Benefits
* 26 days holiday (plus bank holidays) with the option to buy or sell annual leave.
* A productivity‑related bonus scheme to enhance your take‑home pay.
* A generous contributory pension of 6% with a match of 7%‑10% from VIVID.
* Life assurance paid at three times your annual salary.
* Private medical insurance.
* Health care cash plan called Medicash.
* Enhanced pay for maternity, paternity, adoption and shared parental leave.
* Access to counselling, legal and financial information.
* Electric car scheme.
* Access to a large range of in‑house & e‑learning courses and coaching and mentoring programmes.
The Facts About The Role
As an Empty Homes Planning Team Leader you will lead the Empty Homes Coordinators, ensuring effective planning of all empty homes (void properties). You’ll manage department administration, processing invoices and job closures accurately, and liaise with the Empty Homes Managers to ensure homes are made available for letting efficiently and promptly.
You will motivate and supervise the team to meet performance targets and deliver high‑quality customer service.
Budget management, compliance with housing policies and procedures, and collaboration with Lettings and other stakeholders will also be part of your responsibilities. Your role is key to reducing turnaround times, maximising system usage and ensuring homes are ready to let within agreed timescales.
Qualifications & Experience
Applicants should have experience in service delivery within a customer‑centric environment and strong communication skills. Leadership, organisational, and proactive prioritisation skills are essential. Previous administrative experience is required. Experience as a planner (or in a comparable role) is advantageous. Experience within housing or social housing is beneficial but not essential.
Senior Level
* Mid‑Senior level
Employment type
* Full‑time
Job function
* Management and Manufacturing
* Non‑profit Organisations
Interviews are due to take place Friday 28 November (subject to change).
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