In this role, you’ll play an important part in keeping our operations running smoothly. You’ll set up products from our suppliers in our internal systems, keep track of inventory, support customers, and handle a wide range of administrative tasks. If you like working behind the scenes to make everything work seamlessly, this role is for you. This is a temporary role, expected to last up to 12 months. What You’ll Do: Product & Supplier Setup Input and maintain new supplier product information in our systems Work closely with suppliers to gather required details Ensure product data is accurate and up to date Inventory Management Monitor, update, and order inventory Flag and resolve any stock discrepancies Assist with simple forecasting and availability reports Customer Support Respond to customer and internal department queries by email or phone Provide helpful, professional support for product or order questions Escalate complex issues where needed General Administration & Reporting Carry out day-to-day administrative tasks Create regular and ad-hoc reports using Excel Maintain organised digital records and documentation What We’re Looking For Good knowledge of Microsoft Excel (formulas, data formatting, basic analysis) Confident with Microsoft Office tools (Outlook, Word, Teams) Strong attention to detail and accuracy Excellent communication skills Highly organised with the ability to manage multiple tasks Previous administrative or customer support experience is a bonus About You You take pride in being reliable, efficient, and thorough. You enjoy working with data, solving problems, and keeping things running smoothly. You’re comfortable juggling priorities and like being part of a supportive team. Notes/Brief for Recruitment Team: Who we are We help make the world a more thoughtful and caring place every single day with our greeting cards, gift dressings and party supplies products created for life’s big events, special occasions, and those “saw-this-and-thought-of-you” moments in life. Along with our sister company John Sands, who are based in Australia and New Zealand, we’re part of the American Greetings Corporation, one of the largest privately owned greeting card publishers in the world. As the largest direct to retail publisher of greeting cards and social expression products in the UK, we are the celebrations destination. You’ll find our amazing products in major supermarkets, high street retailers, and independent stores across the UK and internationally, as well as digital online marketplaces. Here at UK Greetings we take pride in being an inclusive and diverse employer - we are dedicated and committed to building a culture where difference is valued and everyone is able to fulfil their potential at work regardless of their background. Among the great benefits of working at UK Greetings are: • Hybrid Working, working from home and our Dewsbury offices with flexibility around start and finish times • Enhanced Family Friendly Policies • Employee Referral Scheme • Free onsite parking at Head Office sites • Employee discount shop • Auto-enrolled Pension Scheme • Development opportunities; offering qualifications from Level 3 to 6 • Employee Assistance Programme (EAP) • Employee wellbeing support including Mental Health First Aiders • Employee Recognition scheme So if you have a passion for greeting cards and celebrations products and would love to be part of a talented team, you’re in the right place!