Job Description Worth Recruiting – Property Industry Recruitment Job Title: OFFICE MANAGER – Estate Agency Location: Croydon, CR0 Salary: £30,000 per annum Position: Permanent – Full Time Reference: WR 75066 We are hunting for an organised and supportive Estate Agency Branch Office Manager for a busy Sales & Lettings team in the Croydon area. The role will involve ensuring effective office operations, strong communication, and first-class customer service at all times. We are recruiting for an experienced Office Manager to join a respected independent Sales & Lettings Agency in Croydon. The role requires someone who can step in confidently, support a fast-paced team, and oversee the smooth day-to-day running of the office. Strong administrative capability, property experience, and excellent people skills are essential. Candidates with previous experience in Estate Agency or Residential Lettings will be considered preferentially. What You'll Be Doing (Key Responsibilities): Overseeing daily office operations and ensuring efficient workflow Providing administrative support to the sales and lettings teams Managing correspondence, documentation, and compliance processes Coordinating diaries, meetings, and office activities Assisting with customer enquiries both in person and by phone Maintaining accurate records and reports Ensuring the office remains organised, professional, and well-presented Supporting team members and contributing to a positive working environment What We're Looking For (Skills & Experience): Previous experience in office management or administration Background in residential estate agency Understanding of sales and lettings processes Strong customer service and communication skills Excellent telephone manner Highly organised with the ability to prioritise workloads Comfortable working under pressure and meeting deadlines Able to work both independently and as part of a team Confident, professional, and proactive approach What's In It For You? Competitive salary Opportunity to work with a respected local agency Supportive and friendly working environment Ready to take the next step in your property career? If you are interested in this Office Manager role, please contact the Property Recruitment Team at Worth Recruiting today, quoting reference: WR 75066. About Your Application: Response Time: We receive a great many applications and respond as quickly as possible. If you have not heard from us within 48 working hours, please assume that on this occasion your application has not been successful. Data Protection: Worth Recruiting is acting as a recruitment agency in relation to this position. By submitting your application, you consent to Worth Recruiting processing and storing your data for the purposes of your job search. For more information, please see our privacy policy on our website. Confidentiality: All communications with Worth Recruiting are completely confidential. We will always need to speak with you before we are able to submit your CV to our client. Please Note: This vacancy summary is intended as a general guide only and should NOT be used as a definitive job description. Our job advert, including details of salary, working hours or location may change without notice and in any case, are likely be highly influenced by the skills, qualifications, previous experience, attitude, ability and personal requirements of the candidate. About Worth Recruiting: Worth Recruiting provides a bespoke recruitment service to the Property Industry offering roles in Estate Agency, Lettings, Commercial Property, Surveying, Property Management, Financial Services, and Prop Tech. Find out more at: worthrecruiting.me. Job Reference: WR 75066 – Office Manager