Summary
Delivering Excellent Customer Service and Supporting Store Operations
Additional Benefits
Company Pension Scheme
The Role
Sofina Foods is seeking a motivated and customer-focused individual to join our team as a Customer Service Assistant. In this role, you will engage directly with customers, providing advice, recommendations, and assistance to ensure a positive experience. You will also play a vital part in maintaining high store standards, from hygiene and product presentation to stock management and compliance.
This is an exciting opportunity for someone with a passion for great service and a keen interest in developing a career within the food industry.
Competitive pay rate of £12.21 per hour
10 hours per week with flexibility in working hours
Your Key Responsibilities
* Greet and serve customers in a friendly and professional manner
* Prepare and present the counter to the highest standard
* Prepare different cuts of meat and assist customers with product knowledge
* Support counter and pre-pack operations, including product sampling
* Carry out stock rotation, price reductions, and distribution of promotional material
* Receive deliveries and complete associated paperwork
* Maintain excellent hygiene standards through regular cleaning
* Undertake internal training to build skills and knowledge
* Provide support to the management function when required
The Ideal Candidate
* Experienced in delivering outstanding customer service
* Determined and sales-driven, with a proactive approach
* Knowledgeable about legal requirements and store procedures
* Confident in IT systems and reporting
* A strong communicator, capable of motivating and guiding others
* Flexible with working hours, deadline-focused, and able to work well under pressure
* Competent to work independently and take initiative when needed
* Professional in supporting the store manager when required
* Keen to develop a career within the trade and food industry
Why Sofina Foods?
* Competitive rates
* Online Benefits Hub
* Canteen
* Life insurance
* On-site parking
* Company pension
* Referral programme
* Health & wellbeing programme
Company Information
Sofina Foods isn't just a food company - It's a place to build your future.
With a team of over 13,000 people across 40 sites in Canada and Europe, we're passionate about delivering quality meats and seafood products to consumers around the world.
Join a company where innovation, sustainability, and customer satisfaction drive everything we do. At Sofina, you'll grow your skills, make a real impact, and work with responsibly sourced products from more than 50 protein sources across five continents.
Our vision is bold: to be the most successful food company in the world.
If you're looking for a rewarding career in the food industry, there's a place for you at Sofina Foods.
Equal Opportunities
Sofina Foods is proud to be an equal opportunities employer. We're committed to building a diverse and inclusive workplace where everyone feels valued and respected.
We welcome applications from people of all backgrounds and experiences – regardless of age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.
Location
Enniskillen, County Fermanagh
Hours of Work
Part-time
Company
Sofina Foods
Country Code
GB
AutoReqId
4826BR