Scheduling Coordinator Bellshill £24,000 to £26,000 DOE Are you a customer service-focused team player who is looking for their next career move? We are successful repairs & maintenance business based in Bellshill, Lanarkshire and we are looking for the next member of our scheduling team. This Scheduling Coordinator position involves the following tasks: · You will have excellent communication skills and will be coordinating our teams of technicians to attend customer homes. · Organisational skills will be key to this role; you will be able to work with arranging multiple jobs with various trades teams at once. · You will answer customer queries via calls, text and email. · Candidates will be required to work with our jobs management system to keep records of all client and team interaction. · Your role will be varied and you will play a really important part in the overall team. You will liaise with various departments, depending on the nature of the customer’s job. · Manage, monitor and prioritise the daily schedules of field-based Tradespeople; close out jobs daily. · Ensure that agreed SLAs to customers are met or exceeded. · Providing customers with Trades team arrival times and delays. You will have the following skills: · Ability to multi-task and work well under pressure. · Solid IT skills; including Microsoft Office, Word, Excel. · We are looking for vibrant, team players who are looking to develop their career with a forward-thinking company. This is an excellent time to join our developing business: if this Scheduling Coordinator role is relevant to you and your career- please send your CV today. Salary: £24,000 to £26,000/annum DOE, permanent role. Hours: 37.5 hrs/week, Monday-Friday, business hours. Location: Bellshill