Our leading Manufacturing client in the Dungannon area are seeking a skilled and dedicated Customer Services Representative to join their Customer Service team. Reporting to: Customer Service Manager Hours of work: 40 hours per week This role requires Tenacity, Diligence, resolve, determination and perseverance. A great work ethic and a willingness to grow are essential, ability to follow processes without taking shortcuts with key skills in providing service. What youll do Provide a world class level of Customer Service Provide Customer Solutions Manage orders Address pricing and availability enquiries Liaising with internal departments and external supply Responsible for communicating efficiently and professionally with the customers Partake in customer service calls and identify areas for improvement Work as part of a team What you'll bring Educated to a minimum of A level or equivalent which will include GCSE English and Maths at grade C or above Have experience of working within a busy office environment Ability to meet deadlines Excellent organizational skills and be able to prioritise your workload using your own initiative Excellent verbal and written communication skills Must have the ability to be a good listener Excellent telephone manner Experience of the crushing and screening industry would be desirable though not essential If interested in this role contact Eunice Loughran in Haughey Recruitment for more details on Benefits: Paid Holidays Parking Pension Fund Performance Bonus