Our Coffee Shop Assistants
Our Coffee Shop Assistants are the face of our Coffee Shops, and we are looking for bright, passionate, and confident people to join our team. As a Coffee Shop Assistant with Honesty Group, you will serve our customers delicious coffee, freshly-baked bread, cakes, and pastries, and ensure a clean and welcoming environment. We are an age-inclusive and disability-confident employer, welcoming applications from all communities.
Hours & Shifts
30 hours per week
Situated in Parkway in the heart of Newbury town centre, Honesty @ Parkway is Honesty Group's first town-centre location. We serve fresh sandwiches, paninis, soups, and pastries made daily in our wholesale unit. Open 7 days a week for breakfast, lunch, and afternoon tea, from 7:30 am to 4:30 pm.
Why work with us?
Our community-led values and people-first approach distinguish us from competitors. We are committed to high standards regarding the environment and sustainability, with all food prepared by our talented chefs and bakers using fresh, seasonal, and local ingredients where possible. Our friendly staff serve our customers with dedication and enthusiasm.
Benefits
In return for your hard work, we offer:
* Secure employment contracts
* Full training and opportunities for career development
* Free meal on duty
* 20% discount on all products
* Discounted Cookery School Courses
Future Opportunities
There are many growth opportunities within Honesty Group. We support our staff to advance their careers in hospitality, and many of our current supervisors and managers started as Coffee Shop Assistants. Opportunities include:
* Managers
* Supervisors
* Area Managers
* Chefs
* Administrative roles
* And more!
Duties and Responsibilities
Customer Service
* Providing excellent customer service, including waiting on tables and engaging with customers
* Supporting with events as required
* Answering telephone inquiries and taking orders
* Preparing food and drinks, checking temperatures per Food Safety guidelines
* Clearing tables and washing up
* Handling customer complaints professionally with support from the manager/supervisor
Opening the Coffee Shop
* Receiving and displaying deliveries, reporting shortages
* Stock rotation and date checks
* Displaying products and updating the menu board
* Checking fridge and delivery temperatures
* Ensuring the shop is clean and ready for service
General Duties
* Maintaining shop cleanliness and replenishing items
* Floor sweeping/mopping, toilet cleaning, outdoor area tidying
* Stockroom organization
* Checking equipment and switching off when not in use
* Placing stock orders and logging waste
* Cash handling and security
* Supporting social media content creation
Requirements
* Ability to work proactively as part of a team
* A calm, cheerful, and helpful attitude
* Respect for food safety and health and safety standards
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