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Join Our Team as a Sales Assistant at Mountain Warehouse
Are you passionate about retail and providing exceptional customer service? Do you thrive in a collaborative environment where teamwork and community are valued? If so, Mountain Warehouse has the perfect role for you!
As a Sales Assistant, you will play a vital role in ensuring the store operates efficiently and delivers an outstanding shopping experience. Your responsibilities include maintaining high presentation standards, creating a welcoming atmosphere, and representing our brand with pride and enthusiasm while prioritising health, safety, and wellbeing.
Key Responsibilities:
* Work harmoniously with colleagues, fostering an inclusive and supportive team environment.
* Participate in team discussions and problem-solving, contributing innovative ideas.
* Support and train new and existing team members.
* Assist in daily store operations, ensuring compliance with company policies.
* Process transactions accurately and efficiently.
* Maintain a clean, organised, and visually appealing sales floor.
* Stay informed about products, promotions, and pricing to assist customers effectively.
* Help set up in-store promotions and displays.
* Engage with customers to understand their needs and provide tailored solutions.
* Address customer inquiries professionally, ensuring positive experiences.
* Represent the Mountain Warehouse brand enthusiastically and professionally.
* Work with the team to meet and exceed sales targets.
* Assist management in identifying growth opportunities.
Ideal Candidate:
* Committed to delivering outstanding customer service.
* Passionate about retail and eager to share enthusiasm.
* Excellent communicator with a friendly, approachable demeanour.
* Energetic, driven, and task-oriented.
* Reliable team player with integrity.
Benefits:
* Monthly Bonus Scheme based on performance.
* 50% Colleague Discount across Mountain Warehouse and Animal, plus a uniform allowance twice a year.
* 28 days annual leave, including Bank Holidays.
* Access to Employee Assistance Programme and Hardship Scheme.
* Colleague Referral Incentive.
* Supportive and stable working environment.
* Length of service awards.
Join us and be part of shaping a memorable retail experience. Your enthusiasm and dedication make a difference!
At Mountain Warehouse, we are passionate about helping customers enjoy the outdoors. We focus on sustainability and designing durable, quality products for adventure. We value individuality, teamwork, diversity, and inclusion, aiming to create a workplace where everyone feels valued and empowered. Whether creating in-store experiences, innovating behind the scenes, or shaping our brand's future, every role contributes to our success. If you love adventure, retail, and making a difference, we want to hear from you!
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