Inbound Collections Advisor
Monday-Friday (hybrid after training)
Up to £24,700 + monthly bonus (up to £800 p/m)
Redditch
Do you have experience working in a collections, credit control or debt recovery role?
If you do, please read on as we are proud to be representing a leading financial services business based in the South Birmingham area that is looking to grow its collections team.
Inbound Collections Advisor role:
You will be dealing with inbound and making outbound calls to customers to recover outstanding debts.
Handle difficult conversations with customers in a professional and empathetic manner.
Accurately input information taken during your conversations on to the CRM system updating customer progress and details.
Following compliance and regulations set out by the business.
Working towards team and individual targets surrounding collections.
Dealing with customer payment details and negotiating agreements.
Constantly strive to deliver an excellent level of customer service.Inbound Collections Advisor benefits:
Fully paid training
Excellent opportunity for progression
Hybrid working once fully up to speed
Monthly bonuses
Pension contribution
Holiday entitlement
Free parkingInterested in knowing more?
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