Regulatory Officer 1 - Combined Packaging Regime - South East (Central West
Regulatory Officer 1 - Combined Packaging Regime - South East (Central West
Number of jobs available
4
Region
South East
City/Town
Canterbury, Chichester, Pevensey, Reading, Romsey, Wallingford, Welwyn Garden City, West Malling
Grade
Staff Grade 4
Post Type
Permanent
Role Type
Operational Delivery
Working Pattern
Full Time, Part Time, Other
Salary Minimum
£33,000
Closing Date:
28/09/2025, 23:55 hours
Job description attachment 1
Job Profile - – 59KB Opens in a new window
Converted File Job Profile - – 89KB Opens in a new window
Job description attachment 2
A Day in the Life of a Regulatory Officer - – 285KB Opens in a new window
Converted File A Day in the Life of a Regulatory Officer - – 296KB Opens in a new window
Candidate pack
Candidate Pack - – 2042KB Opens in a new window
Converted File Candidate Pack - – 719KB Opens in a new window
Security checks level
Basic Check
Job description
We are fully committed to having an inclusive workforce to reflect the communities we serve. We welcome flexible working patterns for all our vacancies, including job share, so please clearly include any information regarding your preferred working arrangements on your application.
This role will be based in the Combined Packaging Regime team within Waste Markets & Shipments (WM&S), part of Environmental Markets and Regulation. We're a national team with officers based across England, ensuring a consistent regulatory approach across the country.
We ensure that companies are disposing of their waste correctly by enforcing government regulations – 'right waste, right place'.
You will be key to planning, monitoring and delivering compliance and enforcement activity within your area of waste regulation, to drive a circular economy.
As a Regulatory Officer, you will:
* Develop further relationships with customers and stakeholders
* Answer technical queries; interpret and diagnose problems and develop solutions.
* Collate, analyse and use complex data to help make evidence-based decisions on regulation compliance.
* Deal with confidential and sensitive information whilst keeping in line with data protection guidelines.
* Contribute to the development and improvement of processes, procedures, and operational instructions.
* Undertake audit and enforcement work (both) in the field and/or desk-based
* Work with businesses to bring them into compliance and investigate companies suspected of non-compliance. This work can involve conducting interviews under caution and compiling of casefiles for our legal teams.
Responding to incidents is a central part of what we do. You will be required to have an incident role and make yourself available to respond to incidents or provide business continuity support during an incident. This may attract an additional payment and full training and alternative working arrangements will be available to support you with your incident role.
The team
WM&S is a supportive and inclusive department that encourages our teams' health, safety, wellbeing, and development. We aim to improve the quality of recycling and ensure waste entering and leaving the country is handled appropriately for recycling and recovery. We help to protect and improve the environment by regulating industry, ensuring compliance, and eliminating illegal activities.
Key areas we regulate are: Packaging Waste, Waste Electrical and Electronic Equipment, Batteries and International Waste Shipments.
Experience/skills required
We are looking for applicants who can demonstrate:
* Ability to handle difficult / confrontational conversations.
* You will be based in the South East packaging producer team and you will have an expectation to travel.
* Excellent influencing skills and success in developing good relations in complex environments.
* Experience of producing accurate reports; collation, analysis and interpretation of data using Microsoft Office.
* Ability to manage multiple demands on time in a prioritised manner to achieve outcomes and deliver against plans.
* Knowledge of compliance and enforcement legislation is desirable but not essential as full training will be given
* Must have a valid full UK driving license.
Everyone starting in a new role with the Environment Agency will be welcomed into the team and given all the training and support you need to succeed.
Contact and additional information
* We offer an attractive and competitive benefits package including:
A fantastic pension scheme, competitive salary, flexible working and a starting annual leave allowance of 25 days plus bank holidays (pro rata).
Interviews are expected to take place in person from mid-October.
You will need to be comfortable with working in a dispersed team. The Environment Agency utilise a hybrid working approach, including office and home working. Regular travel within your base area South East and travelling for training and meetings is expected.
We may use the outcomes from this recruitment for future vacancies within the next 6 months.
For an informal discussion please contact jessica.crumpton--
Competence 1
Takes Decisions and Solves Problems
Description
Finds and delivers optimal solutions by effectively analysing all the information, probing to develop alternatives and taking sound and timely decisions.
Describe an example of where you have solved a problem by using relevant information and exploring options.
What was the problem?
• How did you identify the best solution?
• What was the result?
Competence 2
Communicates Effectively
Description
Listens and questions to understand and engage. Conveys information and ideas clearly, accurately and persuasively through speech and writing.
Describe how you have used a range of communication methods to present your views in a convincing way.
• What messages you were communicating?
• How you adapted your communication style or method to suit different audiences and why?
Competence 3
Influences and Persuades Others
Description
Presenting a case in a convincing and attractive way that will win people over, encouraging them to follow plans willingly; often succeeding where logic and reason alone would fail.
Describe a time when you persuaded someone or group to do something that they resisted. Explain the process you went through and how you sought to understand the other person's point of view.
• What was the situation?
• What were the challenges you faced?
• How did you influence/change their mind?
Role specific license requirements
Full UK Driving License
If you are applying from the Civil Service please note that the Environment Agency is not a part of HM Civil Service and you would not be a Crown Servant in the event of being appointed. Therefore, you will not be eligible for continuous service. For applicants who currently work in local government or other bodies listed in the Redundancy Payments (Continuity of Employment in Local Government etc) (Modification) Order 1999, you may be eligible for continuous service for the purpose of calculating any future redundancy payment. If you are unsure of your status then you should contact your own HR Team.
We are fully committed to having a diverse and inclusive workforce to reflect the communities we serve. We welcome flexible working patterns for all our vacancies, including job share, so please include clearly any information regarding your preferred working arrangements on your application.
We also have a Guaranteed Interview Policy to support those with a disability who are seeking employment. We have committed to guaranteeing an interview to anyone with a disability whose application meets the minimum criteria for the post.
The Environment Agency, as a Non-Departmental Public Body, is committed to providing value for money and utilises Central Government frameworks and contracts for all external recruitment needs. For this reason, we are unable to engage with the market directly through post, email or phone calls. Should you wish to become a support supplier on one of these frameworks or contracts please visit for more information.