About Bath & North East Somerset
Nestled between the Cotswold and Mendip areas of outstanding natural beauty, Bath & North East Somerset is a region that boasts both vibrant urban life and serene rural landscapes. The city of Bath, a UNESCO World Heritage Site, is renowned for its historic architecture and Britain’s only natural thermal springs. This unique blend of cultural heritage and natural beauty makes Bath & North East Somerset a highly desirable place to live, work, and visit.
The Role
We are seeking a Business Analyst to join our growing team and play a key role in delivering data‑driven insights and supporting strategic decision‑making across the Council. The role is a 12 month Fixed Term Contract. You will work closely with stakeholders to understand business needs, analyse processes, and identify opportunities for improvement and innovation. A focus of this role will be supporting Parking Services, a high‑profile and high‑revenue area of the Council. Responsibilities include developing and maintaining robust reconciliation processes to ensure income is accurately tracked and reported, meeting internal audit standards and external regulatory requirements. This involves working with finance, IT, and operational teams to streamline data flows, identify discrepancies, and implement improvements that enhance transparency and accountability. You will also contribute to the design and delivery of performance dashboards, support service and performance reviews and feedback, and help shape digital transformation initiatives that improve customer experience and operational efficiency.
What We Are Looking For
* Experience: Demonstrable experience in business and statistical analysis, including requirements gathering, leveraging data and insights, stakeholder engagement, and process improvement. Experience in public sector or local government is desirable but not essential.
* Knowledge: Strong understanding of business analysis methodologies, data interpretation, data manipulation and digital transformation principles.
* Skills: Excellent analytical, communication, project management and problem‑solving skills. Proficiency in tools such as Excel is required, with experience of Power BI being an advantage.
* Collaboration: Ability to work effectively with cross‑functional teams and build strong relationships with stakeholders at all levels.
* Innovation: A proactive mindset with the ability to challenge existing processes and contribute to continuous improvement and integration initiatives.
Why Join Us
As part of our commitment to improving people’s lives, you’ll contribute to projects that make a real difference to our communities and the movement of vehicles on our network. You’ll also benefit from being part of a forward‑thinking organisation that values innovation, collaboration, and personal development.
Work Environment
This role offers the flexibility of blended working, with time split between home and our award‑winning Civic Centre in Keynsham, conveniently located between Bath and Bristol. Hot desking options are also available at the Guildhall in Bath.
Application Details
If you are ready to help shape the future of Bath & North East Somerset through data and insight, we want to hear from you. Please contact Terrie Payne, Service Delivery & Compliance Officer, at terrie_payne@bathnes.gov.uk or by telephone on 01225 395368.
This advert may close earlier than the stated closing date due to high demand. We advise all interested candidates to apply as soon as possible. Interview date: TBC. No agencies please.
Equality, Diversity and Inclusion
We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply. We are a Disability Confident Employer and we welcome applications for job‑share, part‑time and flexible working arrangements.
Safeguarding Statement
The Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable groups and expects all employees and volunteers to share this commitment. Anyone working in a post with children or vulnerable groups will be required to undertake an Enhanced DBS check with or without barred list checks.
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